What are the responsibilities and job description for the Office Manager / Dispatcher position at Strongpoint Talent?
Office Manager / Dispatcher
Pay: $20.00 - $26.00 per hour
Job description:
Headline: Dispatcher / Office Manager | Organized & People-Focused | Growing Plumbing Team
Job Title: Office Manager / Dispatcher
Location: Harrisburg, PA
Pay: $20.00 - $26.00 per hour (Based on Experience)
Total Compensation Potential: $45,000 - $65,000 per year
Job Type: Full-time
Be the Backbone of a Growing Service Team
We are expanding into Harrisburg and looking for a highly organized Office Manager / Dispatcher to help keep our operations running smoothly. This role is critical in coordinating technicians, managing schedules, and ensuring a seamless customer experience.
If you thrive in a fast-paced environment and enjoy being the hub of communication, this role is for you.
What You'll Be Doing
- Dispatch and schedule plumbing technicians efficiently
- Manage daily call flow and adjust routes as needed
- Communicate with customers to confirm appointments and updates
- Use ServiceTitan to manage scheduling and job tracking
- Support office operations, reporting, and administrative tasks
- Coordinate with leadership on daily priorities
What We're Looking For
- 2 years of dispatching or office management experience (home services preferred)
- Experience with ServiceTitan (strongly preferred)
- Excellent communication and multitasking skills
- Strong organizational and problem-solving abilities
- Ability to stay calm and efficient under pressure
- Team-oriented mindset
Why Join This Team?
- Competitive Pay: $20–$26/hour
- Stability: Growing company with long-term opportunity
- Schedule: Consistent full-time hours
- Culture: Supportive, family-oriented environment
- Growth: Opportunity to grow with a new market launch
- Technology: Industry-leading tools (ServiceTitan)
Want to Be Part of Building Something from the Ground Up?
Apply today and help shape the success of our Harrisburg location.
Work Location: In person
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,000 - $65,000