Lending Operations

Company Description Strong Investor Loans, a division of StrongCo Holdings® LLC, is a nationwide private direct lender specializing in short-term financing for real estate investors. Established in 2019, the company focuses on fix-and-flip and rental loans for non-owner-occupied residential and commercial properties. Its hard money loan products support purchases, refinances, renovation projects, and bridge funding needs. Strong Investor Loans serves real estate professionals, commercial contractors, developers, and small business owners across the United States. Team members join a growing organization centered on investor-focused solutions and efficient lending processes.

Role Description

This is for an experienced lending, title, escrow, banking, mortgage-processing, or real estate operations professional—not an entry-level administrative assistant.

Primary responsibilities

Pipeline and closing support

• Maintain the master pipeline and condition checklist.
• Track borrower, entity, title, insurance, appraisal, and closing requirements.
• Follow up on open conditions.
• Coordinate closing dates, document delivery, funding readiness, and post-closing items.
• Track final title policies, recorded mortgages, assignments, and other collateral documents.
• Escalate missing or inconsistent documentation.

Portfolio administration

• Board closed loans into the servicing and accounting systems.
• Monitor payment status, maturities, insurance expirations, property taxes, and extension deadlines.
• Prepare maturity and extension files for review.
• Coordinate payoff requests, lien releases, and loan-file completion.
• Maintain current borrower contact and ACH information.

Construction and draw coordination

• Track draw requests, inspection status, budgets, remaining funds, and project progress.
• Maintain updated project photos and completion estimates.
• Flag budget overruns, stalled projects, late draws, liens, and material scope changes.
• Coordinate documentation without independently approving draws.

Default, workout, and REO administration

• Maintain default timelines and action lists.
• Track attorney, borrower, broker, insurance, utility, preservation, and foreclosure activity.
• Organize workout and REO documentation.
• Escalate missed commitments and legal deadlines.

Controls and reporting

• Audit files against SIL checklists.
• Maintain exception documentation.
• Produce weekly pipeline, maturity, delinquency, draw, and missing-document reports.
• Track vendor turnaround times.
• Maintain written procedures and backup coverage.

Qualifications

• Strong Communication and Customer Service skills to interact professionally with clients, partners, and internal teams.
• Foundational knowledge in Finance and Loans, with the ability to understand loan structures and lending terminology.
• Experience or aptitude in Underwriting or loan file review, including analyzing documentation for accuracy and completeness.
• Proficiency with office productivity and CRM software; strong attention to detail and organizational skills.
• Ability to work on-site in Omaha, NE, manage multiple priorities, and meet deadlines in a fast-paced lending environment.
• Prior experience in mortgage, private lending, real estate, or financial services is preferred.
• High school diploma or equivalent required; post-secondary education in business, finance, or a related field is a plus.