Jira Align Architect & Administrator

At HCL Technologies, in our Agile Delivery Transformation practice, we work as true partners with both our employees and our clients, embodying our number one value: People First. Our team is driven by a desire to always learn, improve, and innovate. We take an open-minded approach to opportunities and challenges and are focused on solving business challenges.

We deliver programs and projects that exceed stakeholder expectations. To be successful here, you will be a driver with a flexible working style and excellent communication skills; you will think strategically and act tactically; you will be the person on the team our client can’t live without!

We are seeking an experienced Jira Align Administrator to work closely with the JIRA Align Product Manager for a large Life Health Sciences company who is currently implementing Jira Align. Candidate MUST have Align experience working as an admin of the tool (and not just as a user -this is KEY). Work will involve setting up and training new users, integrating Lighthouse Value Streams, facilitating Jira migrations and product boards, and ensuring overall governance of Jira Align usage. Person will bring a global mindset and have a high comfort level working with and being part of a distributed team and management set-up. A structured and organized approach based upon the client’s current needs and long-term roadmap for agile tooling will be necessary. We are looking for “art of the possible” with the tool married to our client’s current agile maturity.   

*This is a US based opportunity; relocation is not provided.

Responsibilities:

·      Recommend and administer solution design for Jira Align tool with ability to configure all levels including Enterprise, Program, Solutions, and Teams. 

·      Design, configure, and Implement OKR value engineering framework within tool based upon client’s requirements.

·      Define product requirements, business rules, acceptance criteria and test cases that support the client’s Jira Align instance.

·      Facilitate gathering of business and technical requirements from cross-functional partners including Agile Coaching office, Enterprise Portfolio Management, Agile Release Trains, and Quarterly Business Review reporting needs.

·      Review and approve user stories, use cases, and UX/UI wireframes that align with the client’s product definition for Jira Align.

·      Facilitate complex team meetings involving business and technical resources, including third-party vendors.

·      Ability to lead a diverse group of resources – developers, technical architects, program and project managers, product owners, testing leads, and testers.

·      Demonstrate credibility as a business partner to ensure business and technology decisions are reached to support business goals and objectives.

·      Establish and drive long-term relationships across all required verticals.

·      Support testing, launch, and on-going product management.

Qualifications & Experience:

·      5-7 years’ experience in industry roles delivering wireless/mobile technology solutions.

·      Bachelor of Arts or Science required.

·      Hands-on experience and deep knowledge of Agile development tools Jira & Jira Align (aka AgileCraft) is required

·      2 - 5 years in agile transformational roles within a technology, life health sciences, and/or financial services environment preferred

·      Agile certification, Scrum Master experience, and Scaled Agile Concepts desired

·      Experienced knowledge of Agile development/deployment and change management methodologies

·      Knowledge of Cloud Platforms and SaaS platforms preferred with specific emphasis on Atlassian suite of products

·      Strong change management skills

·      Detailed understanding of how to configure and coordinate data and projects within Jira and Jira Align

·      Support the Jira end-user community with integrating local Jira projects into Jira Align

·      Ability to work permanently in the U.S. on a full-time basis.

·      Will work virtually from US based location, preferably East Coast. 

Desired Skills:

·      A talent for multi-tasking, meeting deadlines, learning new skills and methodologies, and working under pressure in a fast-paced environment.

·      Ability to work independently.

·      Flexible working style, ability to work in various types of client environments.

·      Excellent communication skills, and proven ability to communicate effectively across the organization.

·      Ability to lead decision making through influence, with the ability to make sound decisions in the best interest of the client as needed throughout the engagement.

·      Collaborative working style with the ability to flex with many different types of working styles on client site.