What are the responsibilities and job description for the Branch Manager position at Strive Solutions?
Branch Operations & Sales Manager
Oversee daily branch operations and drive sales performance. Supervise, coach, and develop branch associates to meet service and sales goals. Ensure full compliance with banking policies, procedures, and applicable regulations. Address and resolve complex customer issues with a strong focus on customer satisfaction. Support business development initiatives to grow the branch’s footprint and revenue. Manage branch security and facilities to maintain a safe, compliant, and well-functioning environment.
Key Qualifications & Skills
Oversee daily branch operations and drive sales performance. Supervise, coach, and develop branch associates to meet service and sales goals. Ensure full compliance with banking policies, procedures, and applicable regulations. Address and resolve complex customer issues with a strong focus on customer satisfaction. Support business development initiatives to grow the branch’s footprint and revenue. Manage branch security and facilities to maintain a safe, compliant, and well-functioning environment.
Key Qualifications & Skills
- Strong leadership and people development skills
- Proven ability to manage branch operations and sales
- Thorough understanding of compliance and regulatory requirements
- Excellent customer service and problem-solving capabilities
- Comfort managing security and facilities operations
- Fluency in Mandarin and/or Cantonese