Branch Manager - Consumer Lending

General Manager for a high-volume consumer lending branch responsible for leading daily operations and driving sales of short-term credit and related financial products.

• Oversee branch performance, operations, and customer experience in a fast-paced, performance-driven environment.
• Manage, coach, and develop team members to meet sales and service goals.
• Ensure strict compliance with applicable federal and state regulations, policies, and procedures.
• Maintain cash controls and follow internal handling procedures.
• Resolve escalated customer issues professionally and in line with company standards.
• Monitor key performance metrics and maintain accurate reporting and documentation.
• Promote integrity and strong service, supporting underbanked customers.
  
  

Qualifications & Skills: Proven leadership and people-management skills, strong sales and operational management abilities, solid understanding of consumer lending compliance requirements, experience with cash control/operational controls, strong customer service and conflict resolution skills, and accurate reporting/metrics management.