Receptionist

Description

ORGANIZATIONAL OVERVIEW

STRIVE is a national leader in workforce development solutions, empowering individuals to discover their best future selves through innovative, evidence-based career training and holistic, lifelong support. STRIVE partners with employers, funders and community organizations to close gaps in workforce needs and help local economies thrive.  Founded in East Harlem, NY, in 1984, STRIVE has grown from its roots to now offer programs in locations across the country.

For more than 40 years, STRIVE has been a catalyst for economic change and prosperity in underserved communities. Our tuition-free skills and job readiness training, one-on-one support and lifetime personal coaching prepare students for careers in high-growth industries such as healthcare, construction and logistics. With a proven pathway to possible, 80% of STRIVE students graduate, 76% attain employment and 70% retain employment long-term.

Looking to the future, STRIVE has embarked on an ambitious ten-year growth plan to increase its impact in more locations nationwide, aiming to serve up to 10,000 individuals each year by 2033.

We meet individuals where they are, providing free programs tailored to adults 18 , including those impacted by the justice system. At STRIVE, there is always a path forward.

See why STRIVE has been the pathway to possible for more than 40 years in our 3-minute mission video.

SUMMARY

The Receptionist will be the first point of contact for the company. Duties include welcoming guests and greeting people who visit our organization. The Receptionist will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Requirements

 Essential Duties And Responsibilities

• Greets all guests to the agency with a friendly demeanor, and alerts appropriate staff to their arrival.
• Answers switchboard for all incoming calls in a professional manner, and directs calls as appropriate or provides general information to callers about STRIVE.
• Provides interested individuals with STRIVE application and instructs them on how to complete forms. Ensures that applicant has completed the Applicant Sign-In Sheet, and obtains and makes copies of applicant’s identification.
• Opens, dates, and sorts all incoming mail, logging donation checks in the logbook (does this stay with Erika or the Receptionist).
• Receives and delivers incoming fax correspondence, sends outgoing faxes as requested.
• Posts and mails all outgoing correspondence at the end of the day.
• Request participants to sign into the kiosk.
• Conduct information sessions as needed.
• Maintains organizational literature in the reception area and keeps it clean and free from clutter.
• Completes other tasks as assigned or needed.

KNOWLEDGE/SKILLS REQUIRED

· Must have high school diploma or GED. Experience with switchboards preferred.

· Must have knowledge of Microsoft Office software.

· Must have good interpersonal skills as well as professional verbal and written communication skills.

· Must be able to work in a fast-paced environment and enjoy multi-tasking.

STRIVE considers applicants for all positions without regard to: race; color; religion; gender; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.

BENEFITS

STRIVE offers the following benefits:

• Health Care Plans (Medical Plans That Offer Gym Reimbursement Programs, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (PTO & Public Holidays – The Office is Closed The Week of Christmas Through New Year’s Day)
• Paid Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Employee Assistance Program
• Legal Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-tax Commuter Plans
• Flexible Spending Accounts for Medical and Dependent Care
• Summer Fridays
• Financial Literacy Program

Location: This position will be in-person in STRIVE New York’s office in East Harlem. 

STRIVE  considers applicants for all positions without regard to: race; color;  religion; gender; national origin; age; sexual orientation; marital or  veteran status; the presence of a medical condition, genetic information  or handicap, unrelated to performing the tasks of the job; or any other  legally protected status.