What are the responsibilities and job description for the Service Account Coordinator position at Strive Global Events?
Company Description
Skillbridge Academy is a forward-thinking educational and professional development institution committed to empowering individuals through high-quality training programs, strategic learning pathways, and innovative growth solutions. Our mission is to inspire excellence and support career advancement by providing the tools, resources, and guidance needed for long-term success. As we expand our reach, we are seeking a dynamic professional to join our team and help refine and elevate our marketing strategies.
Job Description
We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. In this role, you will act as a central point of communication between clients and internal teams, ensuring smooth processes, timely follow-ups, and outstanding service delivery. This position is ideal for someone who excels in coordination, organization, and professional communication.
Responsibilities
Benefits
Skillbridge Academy is a forward-thinking educational and professional development institution committed to empowering individuals through high-quality training programs, strategic learning pathways, and innovative growth solutions. Our mission is to inspire excellence and support career advancement by providing the tools, resources, and guidance needed for long-term success. As we expand our reach, we are seeking a dynamic professional to join our team and help refine and elevate our marketing strategies.
Job Description
We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. In this role, you will act as a central point of communication between clients and internal teams, ensuring smooth processes, timely follow-ups, and outstanding service delivery. This position is ideal for someone who excels in coordination, organization, and professional communication.
Responsibilities
- Serve as the primary contact for assigned client accounts, ensuring timely responses and effective communication.
- Coordinate service activities, project timelines, and operational updates across internal departments.
- Track client needs, follow up on requests, and ensure all deliverables meet established quality standards.
- Maintain accurate records, documentation, and performance reports.
- Assist with onboarding new clients and supporting service improvements.
- Identify workflow gaps and propose solutions to enhance operational efficiency.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication abilities.
- Ability to work independently while supporting cross-functional teams.
- Detail-oriented mindset with strong problem-solving capability.
- Professional attitude and commitment to high-quality service.
- Proficiency in basic office and productivity software.
Benefits
- Competitive salary ($58,000 – $63,000 per year).
- Growth opportunities within a rapidly evolving organization.
- Supportive and collaborative work environment.
- Professional development resources.
- Full-time position with stability and long-term potential.
Salary : $58,000 - $63,000
