What are the responsibilities and job description for the Inbound Call Center Agent position at Strive Global Events?
About Strive Global Events
At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression.
About The Role
We are seeking a friendly and dependable Inbound Call Center Agent to join our Atlanta team and assist with client communication, scheduling, and event-related inquiries. The Inbound Call Center Agent will handle incoming and outgoing calls, provide information to clients, help schedule appointments, and support our event teams with communication needs.
Responsibilities
Qualifications
At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression.
About The Role
We are seeking a friendly and dependable Inbound Call Center Agent to join our Atlanta team and assist with client communication, scheduling, and event-related inquiries. The Inbound Call Center Agent will handle incoming and outgoing calls, provide information to clients, help schedule appointments, and support our event teams with communication needs.
Responsibilities
- Answer incoming calls and provide helpful information to clients
- Make outbound calls to confirm appointments, schedules, and event details
- Handle basic customer inquiries and route calls to the correct team
- Update records, logs, and internal systems after each call
- Assist client services and event teams with communication follow-ups
- Maintain a positive and professional tone in all interactions
Qualifications
- High School Diploma or equivalent required
- Strong communication and active listening skills
- Comfortable speaking with clients and handling multiple calls
- Reliable, organized, and detail-oriented
- Basic computer skills and ability to learn internal systems
- Able to work in a fast-paced environment with a friendly attitude
- Competitive weekly pay
- Clear opportunities for growth and advancement
- Supportive and energetic team environment
- Hands-on experience with major corporate events
- Travel opportunities depending on event schedule
Salary : $17 - $26