Director of Digital and Social Reputation

Description

About Stripe Theory

Stripe Theory is an agency made up of a team of data-driven digital marketers, communication professionals, and analysts. We call ourselves interpreters of data because that's just what we do: use data to inform and fuel strategies across PR, marketing, and digital.

About ACC

Stripe is a part of ACC, the Acceleration Community of Companies. ACC is an integrated team of cutting-edge media, marketing, and communications companies, offering best-in-class marketing solutions where strategy, technology, and creativity converge.

About The Role

We are seeking a senior leader to drive client strategy and client development for Stripe Theory. This is a hands-on leadership role for someone who can operate as a true partner to the Managing Partner, taking ownership of critical initiatives, leading new business efforts, and serving as a trusted advisor to clients.

The ideal candidate brings a blend of strategic vision, business development acumen, and operational excellence. You will be instrumental in shaping the future of our practice, identifying growth opportunities, and ensuring our clients receive exceptional strategic guidance.

This role is for someone who wants to build something. We are looking for a leader who will assess our current capabilities, identify opportunities, and help chart the course for sustainable growth.

Key Responsibilities

Client Strategy & Leadership

• Serve as a senior strategic advisor to key client accounts
• Oversee the development of integrated strategies that leverage data, analytics, and communications
• Ensure client deliverables meet the highest standards of quality and strategic value
• Identify opportunities to expand services and deepen client partnerships

Growth & Business Development

• Lead new business development efforts, from identifying opportunities through pitch and close
• Develop and execute strategies to expand existing client relationships and drive organic growth
• Build and maintain relationships with prospective clients and industry partners
• Represent Stripe Theory at industry events, conferences, and networking opportunities

Operational Leadership

• Partner with the Managing Partner on strategic planning and operational priorities
• Help build and mentor a high-performing team, fostering a culture of excellence and collaboration
• Contribute to process improvements that enhance efficiency and client outcomes
• Take ownership of critical projects and initiatives, driving them to successful completion

Requirements

What We're Looking For

We want to meet candidates who have a vision for how to grow a data-driven agency practice. During our process, we will share openly about where we are and where we want to go. We are looking for someone who can assess the opportunity and articulate what they would do to help us get there.

The right candidate will be a self-starter who takes initiative, a strategic thinker who can also execute, and a collaborative leader who fits naturally into our culture.

Qualifications

• 8 years of experience in digital marketing, PR communications, or analytics, with at least 3 years in a senior leadership role
• Proven track record of driving business growth and winning new client relationships
• Strong strategic thinking with the ability to translate insights into actionable recommendations
• Experience leading cross-functional teams and managing complex client relationships
• Excellent communication and presentation skills
• Ability to thrive in a fast-paced, entrepreneurial environment
• Agency experience strongly preferred

Why Join Stripe Theory

• Opportunity to work across a variety of brands and industries
• A growing team with room for development and advancement
• Collaborative agency culture that values data-driven thinking
• Competitive compensation and benefits
• Hybrid schedule between remote work and our Midtown Atlanta office