Shipping and Receiving Associate

Shipping and Receiving Associate

Location: Baltimore, MD

Classification: Full time, Hourly, Non-Exempt

Pay range: $20 per hour

Striden helps guide customers on the road ahead. We are passionate about the services we provide, and our customers’ success is our top priority. Our philosophy is simple: we strive to exceed expectations for our customers and our employees.

Summary

As the Shipping and Receiving Associate, you will be responsible for the seamless handling of all USPS mail and accountable packages within a dynamic campus environment with multiple buildings. This role requires a proactive and detail-oriented individual capable of managing a variety of tasks, ensuring timely delivery, and maintaining strong relationships with vendors and customers.

Responsibilities:

• Responsible for receiving, sorting, and delivering all USPS mail and accountable packages in a campus environment with several buildings.
• Process all outgoing mail received by time designated.
• Coordinate daily delivery and pickup of all mail and packages.
• Monitors packages for hazardous and suspicious materials.
• Research unidentified USPS mail or accountable packages and reroute to designated recipient.
• Obtain signatures as required for accountable mail, packages, and other items. Track all packages as requested.
• Assist with the distribution of packages and equipment as needed.
• Coordinate courier services when requested.
• Responsible for maintaining a strong working relationship with vendors that service facility.
• Responsible for monitoring and responding to all emails within 1 hour of receipt.
• Maintains professional relationships with customers and other teams.
• Answers customer questions regarding status of shipping requests or other inquiries.
• Manage duties and responsibilities without the direct supervision of management.
• Other duties as assigned.

Required Qualifications:

• High School diploma or GED
• 6-12 months experience to the duties and responsibilities specified above.
• Trained and maintain current “Forklift Certification”.
• Must have a driver's license

Preferred Qualifications:

• Excellent customer service skills
• Able to effectively communicate with all levels of the organization
• Have retail, grocery, or restaurant experience
• Written and oral Communication skills

Physical Requirements

• Able to occasionally lift up to 50 lbs.

At Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.