What are the responsibilities and job description for the Loan Operations Specialist II position at STRIDE BANK NA?
The Loan Operations Specialist II is responsible for all post-closing loan servicing functions executed and overseen by the department. Supports commercial loan production teams through courteous, timely, and accurate servicing of the commercial loan portfolio.
PRINCIPLE DUTIES AND RESPONSIBILITIES
- Works directly with the loan production officers and assistants to aid in servicing of the commercial loan portfolio.
- Identifies, tracks, and communicates loan exceptions, as needed.
- Loads loan to the core system once signed.
- Perfects collateral.
- Accepts and posts loan payments.
- Provides payoffs and release collateral on paid off loans within the regulatory timeline.
- Maintains escrow payments and annual analysis.
- Responds to and assists customers with questions on their existing loans.
- Performs other duties as assigned.
EDUCATION AND/OR EXPERIENCE
- Bachelor's degree in Business Administration, Finance, or related field, or minimum 5 years’ equivalent work experience, required.
- 3-5 years’ experience in financial institution producing commercial, agriculture, consumer, and mortgage lending, required.
KNOWLEDGE, SKILLS, AND ABILITIES
- Extensive administrative or professional experience in a relevant field that provides the background and experience necessary to guide the Bank’s commercial lending portfolio servicing activities in a financially safe and sound manner.
- Thorough knowledge of commercial, agriculture, mortgage, and consumer lending practices.
- Thorough understanding of loan documentation criteria and business objectives.
- Ability to read, comprehend, and evaluate detailed and complex loan documents.