Patient Care Coordinator

Patient Care Coordinator
Strickland Orthodontics – Entry-Level | Baldwin County, AL

Position Overview

Love helping people, staying organized, and being the one who keeps things running smoothly? As our Patient Care Coordinator, you’re the first voice and face our patients interact with—and you set the tone for their entire experience. From the first phone call to the final appointment, you’ll help create a calm, confident, and caring environment that makes every patient feel like family.

Whether you’re just starting out or looking to grow in a healthcare setting, we’ll give you the tools, training, and team support to help you thrive.

What You’ll Do

• Greet and check in patients with warmth and professionalism
• Answer calls, texts, and emails with clarity, care, and attention to detail
• Schedule, confirm, and adjust appointments to keep the day running smoothly
• Keep patient information and records accurate and up to date
• Collaborate with your teammates to make the patient experience seamless
• Monitor arrivals, minimize wait times, and help maintain a calm front desk flow
• Jump in where needed to help with general admin and support

What We’re Looking For

• Approachable and friendly—you love connecting with people
• Organized and comfortable managing fast-moving schedules
• Clear communicator across phone, email, and in person
• 3 years of customer service experience preferred (bonus if it's in healthcare or dental)
• Tech-comfy (Microsoft Office open to learning new systems)
• Team-oriented, dependable, and positive—even on busy days

What You’ll Get

• Paid training and hands-on support so you’re set up for success
• A tight-knit, upbeat team that values your voice and contributions
• Clear processes, daily team huddles, and open communication
• Real impact: help people feel confident and cared for every single day

Perks & Benefits

• 401(k) matching
• Health, Vision, and Dental insurance
• Employee discounts on services and products
• Paid time off for vacations and holidays

Schedule & Locations

Monday–Friday, 7:30 AM–4:30 PM (may vary slightly based on daily needs)
Reliable transportation required. Most of your time will be spent in Fairhope and Spanish Fort, with 2 Fridays per month in Bay Minette or Foley.

Physical Requirements

• Ability to occasionally lift up to 40 pounds

Why Strickland Orthodontics?

We’re more than straight teeth—we create confident, joyful smiles. As a proud part of the Baldwin County community, we’re passionate about treating our patients like family and supporting a positive, people-first culture for our team. If you’re ready to build a career that feels meaningful and supported, we’d love to meet you.

Apply today to join our fast-growing team!

Feel free to email your resume to smile@stricklandorthodontics.com
(Or swing by to drop off your resume—we love meeting great people in person!)

Equal Opportunity Employer

Strickland Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on qualifications, merit, and practice needs—never on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

Job Type: Full-time

Projected Total Compensation: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer Service: 2 years (Required)
• healthcare/dental: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $16