Front Desk/Sales Staff - StretchLab

StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for the community and our brand!
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their clients receive a world-class stretching session.

Position:
The purpose of the Front Desk Manager/Sales Associate is to assist the Owners/GM with new membership sales and lead generation.

The Front Desk Manager/Sales Associate also assists with retaining current members. Fitness knowledge or background is preferred but not required.

This is a part time W2 role with 20-35 hours of available work.

Responsibilities:

• Assist the General Manager/Owner with the sales process of lead generation, follow up, and close
• Book and confirm intro/demo sessions.
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
• Maintain an acceptable level of personal sales production
• Emphasize and enforce the objectives of the studio as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (pop-ups, health fairs, grand openings, marathons, and community events) to promote the studio
• Ensure the studio is clean and tidy
• Other duties as assigned

Requirements:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch and retail
• Ability to learn and use the ClubReady software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required within the city

Compensation & Perks:

• Competitive compensation based on experience - Starting at $18/hour.
• Commission paid on sales - Uncapped.
• Opportunity for a bonus based on performance
• Huge opportunities for growth within the studios, including additional sales and management opportunities

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person