What are the responsibilities and job description for the Regional Manager position at Stretch Zone?
Benefits:
The Regional Manager (RM) is responsible for the successful operations and financial accountability of your district. The RM oversees the delivery of superior customer service, achievement of employees, customer satisfaction, and performance relative to studio objectives. The RM executes the implementation strategy and ongoing accountability of companywide standards for key operational activities, programs, and goals. The RM regularly communicates with the franchisee and corporate as scheduled and when necessary. The RM provides leadership, strategic direction, and support to all studios. They will protect the integrity of the Stretch Zone® brand by ensuring every member receives the highest quality service and experience.
Responsibilities:
Providing in-depth analysis of studio metrics and Key Performance Indicator (KPI) trends
- Base salary depending on experience
- Percentage of Studio Net Sales
- Bonus based on sales targets
- Paid time off
- Training & development
- Wellness resources
- Bonus based on performance
- Employee discounts
- Free uniforms
- Profit sharing
The Regional Manager (RM) is responsible for the successful operations and financial accountability of your district. The RM oversees the delivery of superior customer service, achievement of employees, customer satisfaction, and performance relative to studio objectives. The RM executes the implementation strategy and ongoing accountability of companywide standards for key operational activities, programs, and goals. The RM regularly communicates with the franchisee and corporate as scheduled and when necessary. The RM provides leadership, strategic direction, and support to all studios. They will protect the integrity of the Stretch Zone® brand by ensuring every member receives the highest quality service and experience.
Responsibilities:
Providing in-depth analysis of studio metrics and Key Performance Indicator (KPI) trends
- Sales comparisons over extended periods
- Lead generation, event management, local marketing
- Client retention and satisfaction
- Refunds/returns
- Closing percentages
- Projections
- Develop a strategic plan of action for business development
- Creating weekly meeting schedules with a clear plan of action for each studio
- Monitor schedules to ensure we are properly staffed
- Assess the performance of Lead Sales Associates daily and hold them accountable to daily sales goals
- Have a presence in studios daily, coaching, developing, and ensuring proper daily operations
- Ensure all reports are sent and accurate daily
- Track employee time clocks and utilization
- Consistent communication with corporate to ensure you are up to date with all initiatives
- Handle all higher-level customer service requests
- Daily, weekly, and monthly accountability of sales goals
- Develop local marketing strategies
- Will manage our soon to be three area locations in Northshore, East Brainerd, and Cleveland, TN.
- Experience in multi-unit management
- Strong sales background with proven success in previous roles
- Ability to develop and execute a high-level business plan
- Ability to set clear goals and have accountability for achieving them
- Ability to articulate variances in revenue/sales/expenses versus budget
- Ability to think critically and solve unexpected problems quickly
- Our patented equipment and practitioner-assisted stretch method are designed to improve mobility, reduce stiffness, and increase athletic performance.
- Learn more about our method: https://www.stretchzone.com/our-method.
