What are the responsibilities and job description for the Lead Sales Associate / Front Desk position at Stretch Zone?
Benefits:
At Stretch Zone, your health is our top priority. As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team.
What We Offer
- Bonus based on performance
- Opportunity for advancement
- Training & development
- Wellness resources
At Stretch Zone, your health is our top priority. As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team.
What We Offer
- Competitive pay, including base incentives
- Regular performance reviews with base pay increase potential
- Paid management and on-the-job training
- Free stretch sessions
- Wellness stipends available based on location
- Your day starts by opening the studio and ensuring everything is clean, organized, and ready to welcome members.
- As members arrive, you greet them by name, check them in, and make sure each person feels comfortable and cared for.
- Throughout the day, you lead by example—coaching up to five Sales Associates, checking the schedule, answering phones, and following up on missed appointments.
- You support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching.
- Between appointments, you're tracking performance metrics, reviewing KPIs, and ensuring the studio is hitting daily and monthly goals. If a member has a question or concern, you're there to resolve it with professionalism and a personal touch.
- Every day, you're building a culture of excellence, accountability, and service.
- Paid experience managing 2 team members.
- Retail sales experience (cash handling, KPIs, P&L familiarity).
- A genuine passion for health, wellness, and helping others succeed.
- Ability to adapt to different situations and customer personalities
- Our patented equipment and practitioner-assisted stretch method are designed to improve mobility, reduce stiffness, and increase athletic performance.
- Learn more about our method: https://www.stretchzone.com/our-method
- Step 1: Initial phone call and one-question assessment within 24 hours.
- Step 2: In-person interview within 72 hours.
- Step 3: Offer letter and team lunch within 7 days.