Regional General Manager - Stretch Zone Franchises

,Cincinnati Area (Starting in Dent, OH)

About the Opportunity

We are seeking an exceptional General Manager to lead the launch and growth of multiple Stretch Zone franchise locations in the greater Cincinnati area. This is a unique ground-floor opportunity to build something from scratch—starting as the GM of our first location in Dent, OH, and growing into a Regional Manager overseeing 3-5 locations within 24-36 months.

If you're passionate about health and wellness, thrive in startup environments, and want to be instrumental in building a regional operation, this role offers tremendous growth potential and the chance to shape our culture from day one.

About Stretch Zone

Stretch Zone is the world's leading source of practitioner-assisted stretching, providing a proven method to improve flexibility, enhance athletic performance, and support overall wellness. Our proprietary methods and structured approach have made us a rapidly growing franchise system nationwide.

Position Overview

Role Progression:

• Months 1-12: General Manager of flagship Dent, OH location—launch operations, build team culture, establish systems, and drive membership growth
• Months 12-24: Oversee opening of location(s) 2-3—replicate success, hire and train new teams, refine operational processes
• Months 24-36: Transition to the Regional Manager role overseeing 3-5 locations across the Cincinnati area

Key Responsibilities

Startup & Launch Phase (First Location):

• Lead all aspects of studio opening including equipment setup, vendor coordination, and operational readiness
• Recruit, hire, train, and develop a high-performing team of Stretch Practitioners and front desk staff
• Establish and implement operational systems, procedures, and best practices
• Build local brand awareness through community engagement, partnerships, and marketing initiatives
• Drive membership sales and new client acquisition through consultative selling and exceptional service
• Create a welcoming, results-driven studio culture that prioritizes client outcomes

Operational Excellence:

• Manage day-to-day studio operations, including scheduling, inventory, facility maintenance, and client experience
• Monitor and optimize key performance indicators (KPIs), including membership growth, retention rates, revenue targets, and client satisfaction
• Ensure compliance with Stretch Zone brand standards, protocols, and franchisee requirements
• Manage P&L responsibilities including budgeting, expense control, and revenue optimization
• Implement and maintain quality control measures for service delivery

Growth & Expansion:

• Develop and execute growth strategies for subsequent location openings
• Document and systematize successful processes for replication across multiple studios
• Recruit and train General Managers for new locations
• Establish regional training programs and operational standards
• Provide ongoing coaching, mentorship, and performance management for location managers
• Coordinate multi-location scheduling, staffing, and resource allocation
• Drive regional marketing and community engagement initiatives

Team Leadership:

• Foster a positive, high-energy work environment that motivates and retains top talent
• Conduct regular team meetings, one-on-ones, and performance reviews
• Develop career paths and growth opportunities for team members
• Lead by example in client service, sales performance, and operational excellence

Qualifications

Required:

• Minimum 3-5 years of management experience in fitness, wellness, retail, hospitality, or service-based industries
• Proven track record of successfully opening new locations or managing startup operations
• Strong P&L management and financial acumen
• Demonstrated ability to recruit, train, and develop high-performing teams
• Experience driving sales and membership growth in a competitive market
• Excellent communication, interpersonal, and leadership skills
• Ability to work flexible hours including evenings and weekends as needed
• Valid driver's license and reliable transportation for travel between locations
• Passion for health, wellness, and helping others achieve their goals

Preferred:

• Bachelor's degree in Business, Exercise Science, Kinesiology, or related field (or equivalent experience)
• Prior experience with Stretch Zone, StretchLab, or similar practitioner-assisted stretching concepts
• Multi-unit management or area management experience
• Experience in franchise operations
• Knowledge of the greater Cincinnati market
• Certifications in fitness, personal training, or related wellness fields

Key Competencies:

• Entrepreneurial mindset with the ability to build and scale operations
• Strategic thinking combined with hands-on operational execution
• Strong business development and networking abilities
• Problem-solving skills and adaptability in fast-paced environments
• Results-oriented with accountability for metrics and outcomes
• Systems-thinking and process optimization capabilities
• Exceptional customer service orientation

Compensation & Benefits

Base Salary: $62,000 - $75,000 annually (based on experience)

Performance-Based Incentives:

• Quarterly and annual bonus structure based on studio performance KPIs including:
• Membership growth and retention targets
• Revenue and profitability goals
• Client satisfaction scores
• Operational excellence metrics
• Potential for significant earnings growth as regional responsibilities expand
• Long-term incentive opportunities as portfolio grows to 3-5 locations

Growth Trajectory

This position offers a clear path for professional and financial growth:

• Year 1: Establish flagship location, prove concept, base performance bonuses
• Year 2: Expand oversight to 2-3 locations, increase compensation aligned with regional responsibilities
• Year 3: Full Regional Manager role with 3-5 locations, compensation package reflecting multi-unit performance

Job Type: Full-time

Pay: $62,000.00 - $75,000.00 per year

Work Location: In person

Salary : $62,000 - $75,000