What are the responsibilities and job description for the Secret Shopper position at stressfree?
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
Overview: Stress Free Auto Care seeks detail-oriented individuals to conduct confidential assessments of our customer service, quality, and overall customer experience. As a secret shopper, you will help us ensure the highest standards and consistency across all locations.
Responsibilities:
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Visit designated Stress Free Auto Care locations anonymously to evaluate customer service and facility conditions.
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Accurately document experiences, interactions, and service details.
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Complete and submit detailed evaluation forms promptly after each visit.
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Provide constructive feedback to assist in improving customer experiences.
Qualifications:
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Excellent observational and written communication skills.
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Ability to follow precise instructions and maintain confidentiality.
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Reliable transportation to visit assigned locations.
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Flexibility to complete assignments within required timeframes.
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Previous experience as a secret shopper or in customer service is preferred but not required.
Compensation:
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$50 per authorized site visit; paid upon completion of each assignment.
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Independent contractor role (1099); you manage your schedule and assignments.
Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.
Salary : $50
