What are the responsibilities and job description for the Administrative Assistant position at Stress & Trauma Treatment Center?
The Stress and Trauma Treatment Center is a dedicated behavioral health agency committed to supporting children, youth, and families in our community. We provide trauma-informed, evidence-based counseling and support services designed to foster resilience, healing, and long-term growth. Our team is passionate about creating a safe, welcoming, and effective environment where both clients and staff can thrive.
Position Summary:
We are seeking a detail-oriented and highly organized Administrative Assistant to join our team. This individual will play a key role in ensuring smooth day-to-day operations of the office and supporting our clinical and leadership staff. The ideal candidate will be professional, compassionate, and skilled at managing multiple tasks in a fast-paced environment.
Key Responsibilities:
- Greet and assist clients, families, and visitors in a welcoming and professional manner
- Answer and direct phone calls, emails, and other inquiries
- Manage scheduling and maintain calendars for clinicians and staff
- Organize, maintain, and update client files and agency records in compliance with confidentiality requirements
- Support billing, insurance verification, and basic bookkeeping tasks as needed
- Coordinate office supplies, equipment, and general administrative needs
- Provide general support to leadership and program staff as assigned
Qualifications:
- High school diploma or equivalent required; associate’s degree or higher preferred
- Prior administrative or office support experience, preferably in healthcare or behavioral health setting
- Strong organizational skills and attention to detail
- Good presence over the phone
- Excellent communication and interpersonal skills, with the ability to interact with diverse populations
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Suite (Docs, Sheets, Gmail, Drive) and comfort with electronic record systems
- Ability to manage sensitive information with discretion and professionalism
- Flexibility, reliability, and a team-oriented mindset
Why Join Us:
- Meaningful work supporting children, youth, and families in need
- Collaborative and supportive team culture
- Competitive compensation and benefits package
Salary : $36,526 - $52,635