What are the responsibilities and job description for the Medical Receptionist position at Strength PT?
Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your expertise in medical administrative support, electronic health records (EHR) management, and health insurance knowledge will be essential in maintaining smooth clinic operations. This position offers an exciting opportunity to contribute to quality patient care while utilizing your strong organizational and communication skills.
Responsibilities
- Greet patients warmly, verify appointments, and manage check-in/check-out procedures with professionalism and courtesy
- Schedule patient appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth
- Collect and process payments, insurance information, and perform medical billing and coding tasks including CPT (Current Procedural Terminology), ICD-9, ICD-10 coding, ensuring accuracy in documentation review
- Maintain and update patient records in compliance with HIPAA (Health Insurance Portability and Accountability Act) confidentiality policies
- Assist with phone communication, triaging calls, providing appointment reminders, and responding to patient inquiries with excellent phone etiquette
- Manage medical records filing, scanning, and electronic health records (EHR) management using systems like eClinicalWorks or other EHR platforms
- Support clinical staff by preparing care plans documentation and coordinating with healthcare providers for scheduling or administrative needs
Skills
- Proven experience in medical office management or administrative support within a clinical setting
- Strong knowledge of health insurance processes including Medicare and private insurance claims processing
- Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is highly preferred
- Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus
- Solid understanding of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing procedures
- Competent in Microsoft Office applications including Word, Excel, and Outlook for documentation and correspondence
- Exceptional clerical skills including typing (10-key typing), filing, data entry, and maintaining accurate medical records
- Ability to handle sensitive information discreetly while adhering to clinical confidentiality policies
- Strong organizational skills with attention to detail; capable of multitasking in a fast-paced environment
- Computer literacy combined with excellent phone etiquette and professional demeanor
Join our team as a Medical Receptionist if you’re passionate about delivering outstanding patient service while supporting efficient clinic operations. Your dedication will help create a positive experience for every patient we serve!
Pay: From $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Health insurance
- Paid time off
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
Salary : $20