What are the responsibilities and job description for the Courier Service Associate position at Street Fleet Courier?
Job Summary
Street Fleet Courier is seeking a reliable and organized Courier Service Associate to support daily delivery and courier operations. The ideal candidate will help coordinate packages, assist with pickups and deliveries, maintain accurate service records, and provide professional customer service.
Responsibilities
- Assist with receiving, sorting, organizing, and preparing packages for delivery.
- Support daily pickup and delivery operations according to assigned schedules.
- Verify package information, delivery details, and customer instructions.
- Handle packages carefully and ensure items are properly secured.
- Communicate with customers regarding delivery schedules and service updates.
- Maintain accurate delivery records and service documentation.
- Assist drivers and courier team members with daily route activities.
- Report delivery issues, delays, damaged packages, or customer concerns promptly.
- Use company systems or mobile tools to update delivery information.
- Maintain organized work areas and follow package-handling procedures.
- Provide courteous and professional customer service.
- Follow company safety guidelines and operational procedures.
- Assist with general courier and administrative tasks as needed.
Qualifications
- Previous courier, delivery, logistics, warehouse, or customer service experience preferred.
- Strong communication and organizational skills.
- Reliable, punctual, and detail-oriented.
- Ability to handle packages carefully and efficiently.
- Comfortable using smartphones, computers, and basic delivery software.
- Ability to follow schedules, instructions, and safety procedures.
- Strong customer service and problem-solving skills.
- Ability to work independently and as part of a team.
- Professional and dependable attitude.
- Willingness to work in a fast-paced delivery environment.
Benefits
- Full-Time and Part-Time opportunities.
- Competitive compensation.
- Hands-on experience in courier and delivery operations.
- Training and on-the-job learning opportunities.
- Supportive and professional work environment.
- Opportunities for career development.
- Variety of daily delivery and customer service responsibilities.
About Street Fleet Courier
Street Fleet Courier provides courier and delivery support focused on reliable package handling, timely service, and professional customer communication. The team works to support efficient delivery operations and positive customer experiences.
Pay: $19.75 - $21.88 per hour
Expected hours: 42.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Relocation assistance
- Vision insurance
Work Location: In person
Salary : $20 - $22