What are the responsibilities and job description for the Front Desk Agent - Overnight position at Streamsong Resort?
Position Summary:
Audit, balance, and report on the various areas of the hotel (e.g. food and beverage outlets, rooms, front desk, golf shop, etc.) to provide accurate, timely information and to ensure IHR and Hotel policies and procedures are followed and to prevent fraud.
Essential Duties and Responsibilities:
- Audit, balance, and report on all outlets (e.g. restaurants, banquets, room service, golf shop, rooms, front desk) cash and credit operations to include but not limited to settling credit cards, verifying user cash data, house account charges, postings, etc. and reset all registers to ensure accurate, timely information.
- Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, to ensure accuracy and verify proper cash handling procedures are followed.
- Audit, balance and prepare, verify, and report on Room statistical information to provide rooms management with a picture of how they are performing.
- Prepare and input revenue and settlement statistics for the preparation of daily reports.
- Run night audit final after insuring all revenues are in balance nightly.
- Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications:
- High School Education or equivalent experience.
- Accounting background preferred, but not required.
Classification:
Hourly, Full-Time
Streamsong® Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses (http://streamsongresort.com/golf) and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports (https://kempersports.com/) has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com (http://www.streamsongresort.com/).
KemperSports Management is an Equal Opportunity Employer
KemperSports Management participates in E-Verify with the Department of Homeland Security.
Licenses & Certifications
Required- Drivers License
Behaviors
Preferred- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.