What are the responsibilities and job description for the Flatbed Logistics Coordinator position at Streamline Shipping Solutions?
Description:
At Streamline Shipping Solutions, we are looking for a dedicated Flatbed Logistics Coordinator to join our operations team. We are part of one of the largest brokerage firms in the U.S., but our agency operates with the close-knit, customer-focused atmosphere of a small to mid-sized business. Our team is dedicated to delivering exceptional service to our clients and fostering lasting relationships.
The Role:
As our Flatbed Operations Specialist, you will play a pivotal role in our day-to-day operations by coordinating shipments, developing pricing strategies, and ensuring a seamless experience for both clients and carriers. This position requires a balance of operational precision, strong communication, and sound decision-making in a fast-moving logistics environment.
As we continue to grow and expand, there will be opportunities for this role to evolve as well. We offer a remote work environment after training and are committed to your personal and professional growth.
Why Join Us:
- Competitive Pay: Base salary with commission potential after a 90-day onboarding period.
- Great Benefits: Comprehensive health, dental, PTO, and 401K match after 90 days to keep you thriving.
***Experienced candidates may qualify for an accelerated onboarding period.
- Hybrid Position: Start with the required in-office training in Spring, TX, then transition to hybrid once management approves.
- Career Development: Ongoing opportunities to expand your expertise and advance within the company.
Supervisory Responsibilities:
- This position has no supervisory responsibilities.
Job Responsibilities & Key Qualities:
- Training & Onboarding: Complete in-office training in Spring, TX, to gain familiarity with our systems and processes.
- Shipment Coordination: Manage daily load tracking, troubleshoot issues, and ensure clear communication between customers, carriers, and internal teams.
- Carrier & Customer Relations: Develop and maintain productive relationships with clients and carriers, leveraging previous or new industry connections to ensure reliable service and long-term partnerships.
- Price Smart: Quote and negotiate rates for Expedited, FTL, and PTL, balancing market insight, carrier partnerships to secure competitive, and even truck-ready capacity that balances customer value and profitability.
- Dispatch & Scheduling: Source equipment, assign carriers, and monitor performance to ensure on-time delivery.
- Collaboration: Work closely with the sales and carrier teams to streamline execution and reduce inefficiencies.
- Communication: Provide timely updates via phone and email while maintaining a professional and solutions-oriented tone.
- Organization & Accuracy: Manage multiple shipments concurrently while ensuring all details and documentation are precise.
- Data Utilization: Use Microsoft Office tools (Excel, Outlook, Word, PowerPoint) to analyze shipment data and identify process improvements.
- Problem Solving: Anticipate and address challenges quickly, maintaining composure and accountability.
- Dependability: Maintain reliability and accountability in meeting daily operational expectations.
Candidate Qualifications:
- A minimum of 2 years’ experience.
- A high performer with a track record of success in flatbed carrier sales, logistics, transportation, or freight brokerage.
- Well-connected, with industry relationships that can fuel our growth.
- Strong negotiation and rate-management skills.
- Analytical, with a love for data and process optimization.
- Self-motivated, organized, and able to deliver in a fast-paced environment.