What are the responsibilities and job description for the Inside Sales & Technical Support - Cincinnati or Cleveland position at Streamkey Inc?
Company Description
Streamkey Inc specializes in custom engineered water and wastewater systems tailored for diverse commercial and residential needs. Our expertise and customer-centered approach make us a trusted partner in providing sustainable and reliable systems for our clients. Joining Streamkey Inc means being part of a team dedicated to excellence in water and wastewater engineering.
Job type: Full Time- Office Setting
Role Description
This is a full-time in office role for an Inside Sales & Technical Support professional at Streamkey Inc. based in our Cincinnati or Cleveland location. In this role, you will be responsible for:
- Inside sales and technical support for our customers
- Become well-versed with StreamKey’s products and systems.
- Prepare job quotations for customers.
- Regular follow-up on current projects
- Work closely with StreamKey sales staff on project management
Qualifications
- Experience in Inside Sales
- Strong skills in Customer Service and ensuring Customer Satisfaction
- Exceptional Communication skills, including verbal and written proficiency
- Ability to address customer inquiries effectively and provide technical support
- Proficiency in using Microsoft office, sales software and CRM tools is a plus
- Strong problem-solving capabilities and a proactive approach to challenges
- Previous experience in water or wastewater systems is advantageous but not required
- High school diploma required; bachelor's degree in a related field is preferred
- Must be able to lift 50 lbs.