What are the responsibilities and job description for the Line Service Technician - KILG position at STRATUS AVIATION LLC?
Reports to: FBO Manager
Job Duties and Responsibilities:
- Promote flyADVANCEDs commitment to exemplary service and quality by the successful execution of the duties assigned.
- The first priority of a Line Service Technician is to greet, park, tow, move and marshal aircraft arriving or departing ramp area.
- Provide pre-arrival, arrival, and departure assistance for flight departments and passengers visiting our FBO.
- Provide shuttle service for passengers/crew as required.
- Provide coffee and water service as requested.
- Fuel aircraft as requested.
- Assist passengers and/or crew with baggage/cargo as needed.
- Assist with general cleaning and cleaning of debris from ramp, building and customer areas.
- Assist with wing-walking duties as required
- Operate radios for advisory and non-flight services.
- Comply with company policies related to customer service standards and airfield procedures including safety and security.
- Assist with customer service duties as required. Accurately process and record all credit card, check, and cash sales/purchases, which include issuing a receipt.
- Assist with general cleaning and cleaning of debris and snow removal from ramp, building and customer areas.
- Perform other duties as assigned.
Qualifications:
1. Must possess strong interpersonal and verbal skills.
2. Must be courteous and conscience of client needs.
3. Must be able to work in various weather conditions; such as snow, sleet, rain and hot/cold temperatures.
4. Must have a valid state issued drivers license.
5. Must have a high school diploma or GED equivalent.
6. Excellent communication skills, with customer-friendly attitude.
7. Previous experience highly preferred.
8. Must be able to lift up to 50 lbs.