Activities Attendant

Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

The Activities Attendant is responsible for the day-to-day operations and guest experience at Stratton's activity locations, Climb, the Millhouse, and the Coca-Cola Tubing Park. Attendants will create a friendly, safe, and welcoming atmosphere for guests, members, and other staff while delivering memorable Stratton experiences. This is a part-time seasonal position, compensated at $20.00/hour.

ESSENTIAL DUTIES

• Positively interact with members, guests, and team members
• Answer questions and troubleshoot guest needs
• Ensure guests are wearing appropriate clothing and footwear for activities, fitting them with rental equipment as needed
• Care, organization, and cleaning of all equipment, including rental equipment and facilities
• Provide members and guests with instruction on equipment use
• Identify safety issues and communicate with management
• Sell day and season passes for activity locations (Climb, Ice Skating, Tubing), along with snacks and retail items
• Follow and complete opening/closing procedures
• Complete the guest check in processes
• Process payment and ensure safety waivers are complete
• Enforce facility and resort safety procedures & protocols
• Minor cleaning of facilities and equipment
• Complete and follow any required certification training and Stratton safety trainings
• Additional duties as assigned

EDUCATION & EXPERIENCE REQUIREMENTS

Education:

• Actively pursuing a High School Diploma, or equivalent

Experience:

• Previous resort or outdoor recreation experience, preferred

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Team members will be required to pass basic certifications and trainings along with safety trainings (provided after hire)
• Must be 16 years of age
• Basic computer and phone skills
• Must be able to work independently
• Must be able to lift items up to 30 lb
• Must be able to bend, stand, lean, and kneel on a regular basis

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position will require you to work evenings, holidays and weekends.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer