What are the responsibilities and job description for the Client Support Specialist (Remote) position at Stratis Group LLC?
About Stratis GroupStratis Group is a healthcare and life sciences consulting firm specializing in commercialization strategy, market access, analytics, and organizational effectiveness. We partner with pharmaceutical, biotechnology, and healthcare organizations to support data-driven decision-making across the product lifecycle.Our work is grounded in professionalism, structure, accountability, and service excellence.Position SummaryThe Client Support Specialist provides operational and communication support across client engagements and internal teams. This role is responsible for ensuring consistent coordination, accurate documentation, and professional interaction in a fully remote environment.The position requires strong organizational capability, attention to detail, and the ability to manage multiple priorities while maintaining high standards of service delivery.Key ResponsibilitiesServe as a point of contact for routine client communications and support requestsCoordinate scheduling for meetings, project updates, and internal collaboration sessionsMaintain accurate records, documentation, and tracking systemsAssist with preparation, formatting, and distribution of client materialsMonitor timelines and follow up on deliverables to ensure timely completionSupport internal teams with workflow coordination and administrative tasksMaintain professional communication standards across all interactionsQualificationsPrior experience in client support, administrative coordination, customer service, or operations supportStrong written and verbal communication skillsDemonstrated attention to detail and organizational abilityAbility to manage multiple priorities in a remote work settingProficiency with standard productivity tools (e.g., Microsoft Office or similar platforms)Reliable internet connection and dedicated workspaceWork StructureFully remote position (U.S.-based candidates)Full-time schedule (MondayFriday)Structured onboarding and role-specific training providedProfessional DevelopmentStratis Group supports ongoing professional growth through structured onboarding, collaborative team engagement, and performance-based advancement opportunities. Career progression is based on demonstrated performance, accountability, and contribution to team objectives.Equal Opportunity StatementStratis Group is an Equal Opportunity Employer. We are committed to fostering an inclusive and professional workplace and consider qualified applicants without regard to protected characteristics in accordance with applicable law.How to ApplyInterested candidates should submit a resume outlining relevant professional experience. Selected applicants will be contacted regarding next steps in the interview process.
Salary : $29 - $31