What are the responsibilities and job description for the Housekeeping Houseperson (Full-Time, Weekends Required) position at Strathallan Hotel, a Doubletree by Hilton?
QUALIFICATIONS & SKILLS
- Full-Time. Availability for varied day shifts. Weekend availability required.
- Experience in hotel housekeeping or similar role preferred.
- A true desire to satisfy the needs of others in a fast paced environment.
- Friendly and reliable with experience or strong interest in cleaning
- Excellent attention to detail.
ESSENTIAL JOB FUNCTIONS
- Receive assignments, priority requests, keys and supplies from Housekeeping management. Review assignments, retrieve and stock caddie/cart to ensure all supplies are available to properly clean. Turn in keys, properly store and secure caddie/cart and unused supplies at end of shift.
- Walk all assigned spaces at beginning and end of shift. Remove newspapers, service trays, empty ash receptacles, remove trash and/or linens and note any areas that require immediate cleaning.
- Clean public areas in accordance with policies, procedures and brand standards. Clean hallways, elevators, service areas, stairwells, etc. Perform quality check on public space televisions, telephones and lamps.
- Remove soiled linen, towels and trash and place in appropriate locations in the prescribed manner.
- Assist housekeepers with portable refrigerators, rollaway beds, cribs etc. as needed.
- Proper use of cleaning equipment and supplies.
- Respond to and resolve housekeeping requests and complaints by guests.
- Prompt reports to management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
- Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found.
- On time and at work when scheduled and in proper uniform
- Consistent professional and positive attitude and actions when communicating with guests and associates.
- Report incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
- Any other duties / tasks as requested by management.
MC Management is an Equal Opportunity Employer: EOE Minorities / Females / Protected Veterans / Disabled. See additional legal notices and federal and state posters regarding employee rights at mcmanagementrochester.com. Requests for disability-related accommodation should be directed to the location you are applying to or the Human Resources Office at 585-546-1234.
Job Type: Full-time
Pay: From $17.00 per hour
Application Question(s):
- Are you 18 years of age or older?
- Have you worked for MC Management of Rochester, LLC. previously?
- Are you available to work nights and weekends?
- What is your availability?
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health InsuranceSalary : $17