What are the responsibilities and job description for the Product Manager position at Stratford Solutions Inc.?
Job Title: Product Manager
Labor Category: Product Manager (Lead)
Location: Brooklyn, NY (Onsite)
Job Type: Contract
Duration: 6 Months
Work schedule: Normal business hours Monday through Friday 35 hours/week (not including mandatory unpaid meal break after 6 hours of work).
Pay Rate: $100 to $110 per hour
Job Description / Justification:
SCOPE OF SERVICES
Provide product management leadership including defining key requirements and features for the NYC Secure App based on user research, integrating stakeholder input, and developing the build, test, and launch strategy and roadmap for the project. Also lead project management ensuring integration with other OTI departments and timely completion of deliverables across engineering and design.
TASKS:
- Define Technical Requirements: Draft the functional specifications for the NYC Secure App rebuild, specifically detailing the requirements for the free call and text filtering engine.
- Establish Success Metrics: Define the Key Performance Indicators (KPIs) for the project, such as target scam-block accuracy rates and user adoption goals among vulnerable populations.
- Stakeholder Alignment: Coordinate the 311 team to define the information needs and architecture for resource pages, ensuring it aligns with current call-center workflows.
- Manage Integration Strategy: Oversee the technical roadmap for integrating the new web resources into the existing nyc.gov ecosystem without creating unnecessary infrastructure overhead.
- Privacy & Compliance: Ensure all solutions meet NYC’s data privacy and security standards.
- Prioritize User Centricity: Support user research with elderly and immigrant New Yorkers to ensure the digital tools are accessible and meet real user needs.
- Milestone Management: Create a phased delivery schedule that establishes project milestones and a product roadmap, including beta release of the app, the 311 info-page launch, and public rollout.
- Risk Mitigation: Identify potential technical or logistical bottlenecks or user challenges that may risk project timelines or success.
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered
- At least 8 years of experience as a product manager or in technical leadership.
- Experience leading and managing the design and build responsive websites and applications in collaboration with engineers and designers.
- Experience launching products with user-centered design practices.
- Experience defining product requirements and key success metrics for a project.
- Clear and succinct verbal and written communications skills
DESIRABLE SKILLS/EXPERIENCE:
- Data privacy and governance expertise
- Experience launching scaled consumer-facing products
Salary : $100 - $110