What are the responsibilities and job description for the Front Desk Receptionist Dental Office position at Stratford Family Dental?
Front Office Executive / Patient Care Coordinator (Dentrix Expert)
Location: Stratford, CT
Schedule: Monday – Thursday
Compensation: $20.00 - $28.00 per hour (Based on experience)
Benefits: 401(k) Retirement Plan, One Week Paid Vacation
About Our Practice
We are a high-standard General Dentistry practice in Stratford, CT. We are looking for a disciplined, professional "Face of the Practice" who takes pride in their work. We value a calm, structured, and drama-free environment where every team member is focused on excellence. If you are looking for a professional home where your hard work "speaks for itself," we would love to meet you.
The Ideal Candidate
You are a reliable, trustworthy professional with a pleasant personality. You understand that the front desk is a multi-faceted role that requires you to "wear many hats" while remaining the steady anchor of the office. You are comfortable at your station, focused on the task at hand, and thrive in an environment with clear hierarchies and protocols.
Technical Requirements:
- Software: DENTRIX proficiency is a must.
- Financing: Experience with Care Credit and discussing financing options/treatment plans.
- Insurance: Ability to explain benefits clearly, file claims accurately, and manage Accounts Receivable (AR).
- Scheduling: Proven skill in keeping both the hygiene and doctor schedules full and productive.
- Office Admin: Ability to track expenses and manage vendor interactions.
Our Standards (The "Non-Negotiables"):
- Professional Maturity: We communicate with respect. We are looking for a candidate who takes direction from senior staff (like our Insurance Coordinator) constructively and without ego.
- Structural Discipline: You follow established protocols the first time. We value "doing it right" over "doing it your way."
- Reliability: You are the face of our office. Consistent attendance and a focused presence at the front desk are essential.
- Honesty & Integrity: You handle patient data and office finances with the highest level of trustworthiness.
Why Join Us?
- Competitive pay and retirement benefits.
- A stable, predictable work environment.
- A team that values your contribution and respects your professional boundaries.
How to Apply: Please submit your resume and a brief cover letter. In your letter, please mention your experience level with Dentrix.
Job Type: Full-time
Pay: From $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Referral program
Education:
- High school or equivalent (Preferred)
Experience:
- Dental office with billing experience is a must : 5 years (Required)
- Dentrix: 5 years (Preferred)
- Dental office: 8 years (Preferred)
Work Location: In person
Salary : $20 - $28