What are the responsibilities and job description for the Help Desk Support - Columbus, OH (Second Shift) position at Strategic Technology Institute Inc?
- Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)
- Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
- Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.