Underwriter

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

“Beware of scams. S3 never asks for money during its onboarding process.”

Job Title: Underwriter

Location: Phoenix, AZ 85085

Onsite Work

Contract Length: 6 Months

Responsible for facilitating positive member experiences by providing high-quality service across multiple communication channels, including phone and email. This position applies developing knowledge of personal lines insurance to assist members with quotes, binding new business, policy servicing, billing, payments, underwriting activities, and coverage-related inquiries.

This role requires strong communication skills, attention to detail, and a commitment to maintaining required licensure while continuing to grow technical underwriting knowledge.

Key Responsibilities

• Respond to member inquiries via phone, email, and other channels in a clear, professional, and courteous manner
• Assist members with:
• Insurance quotes and binding new business
• Policy rating, billing, and payment processing
• Underwriting support and policy servicing
• Contract and coverage provisions within personal lines insurance
• Accurately process and review policy, billing, payment, and underwriting information
• Ensure compliance with underwriting guidelines, policies, and procedures
• Maintain required Property & Casualty licenses and state registrations
• Identify and resolve member issues efficiently while delivering a high-quality service experience
• Collaborate with internal teams to support underwriting and member service objectives
• Participate in ongoing training, continuing education, and career development activities

Required Qualifications

• High school diploma or GED equivalent
• Proven ability to provide exceptional customer service through clear and professional communication
• Developing knowledge of personal lines insurance, including underwriting and policy servicing functions
• Ability to maintain Property & Casualty insurance licenses and required state registrations
• Strong attention to detail and commitment to accuracy
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Basic computer proficiency and ability to navigate insurance and customer management systems

Core Competencies

• Customer Service & Professional Communication
• Personal Lines Insurance Knowledge
• Underwriting & Policy Servicing Support
• Attention to Detail & Accuracy
• Organization & Time Management
• Problem Solving & Decision Making
• Adaptability & Continuous Learning
• Teamwork & Collaboration