What are the responsibilities and job description for the Banking Receptionist position at Strategic Staffing Solutions?
Title: Banking Receptionist
Location: Monroe, LA
Duration: 3 Months
Type: W-2 Contract only
This position is with our lead banking client, on-site, in Monroe, LA. This is an initial 3 month, W-2 contract, with the possibility to extend!
Required Qualifications:
- 2 years Experience of Customer Service in a financial setting, or equivalent
Responsibilities Include:
- Support Financial Advisory team and their clients by providing account information or quotes, entering Financial Advisory approved security tickets and various administrative tasks.
- Identify ways to improve Brokerage Client Support processes and offer Brokerage Client Support work group ideas.
- Perform moderately complex administrative and operational tasks within Brokerage Client Support functional area.
- Handle telephone calls or respond to inquiries and requests for researching of reports and account related issues.
- Establish and maintain files to meet the firms regulatory requirements.
- Create, produce, and maintain reports, databases, and record keeping for the purpose of growing client relationships.
- Receive direction from supervisor and Financial Advisory functional area and escalate non-routine questions.
- Interact with Financial Advisory functional area on wider range of inquiries or requests, as well as internal and external customers.
Job Type: Contract
Pay: From $19.50 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Monroe, LA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: In person
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