What are the responsibilities and job description for the Experienced Security Supervisor (Outdoor Post) position at Strategic Services Group?
We are seeking multiple experienced, Full Time - Security Supervisor's to become an integral part of our team for one of our high-profile client's. You MUST have prior security supervisor experience in either a corporate or medical facility to be considered for this opportunity.
*** Potential Hours: *** Must be flexible
Monday through Sunday - Morning & Afternoon shifts
Essential Duties and Responsibilities:
*** THIS JOB WILL ENTAIL SUPERVISING AN OUTSIDE POST *** Officers are required to direct in-coming and out-going traffic at pickup area and ensure there are no standing vehicle's.
- Supervisor will ensure staff is always on-time and in proper uniform
- Supervisor will manage officers schedules
- Supervisor will handle coverage for all necessary breaks
- Supervisor will be a liaison between company and client
- Maintain a professional demeanor, always, while aiding any of the following patrons; guests, employees, and visitors
- Respect the privacy, and information of each guest
- Provide a pro-active approach to customer service
- Demonstrate the ability to diplomatically address and control challenging situations
- Monitor the environment, with the ability to detect suspicious and unsafe activity
- Greet guests, visitors, and staff in a professional manner always
- Answer questions and assist all in a customer focused, supportive manner
- Answer all phones in a professional manner (if needed)
- Permit authorized persons to enter property and monitor entrances and exits
- Know the facility / policies / procedures, and enforce them within the limits of the position
- Perform required patrols of designated areas on foot
- Observe departing personnel to protect against theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
- Follow established emergency action planning and procedures
- Monitor alarms and systems, as required
- Prepare reports on incidents, and suspicious activities, as directed*
- Maintain regular attendance and highest standards of personal appearance
Responsibilities:
- Patrol premises regularly to maintain a safe and secure environment
- Monitor and authorize entrance of vehicles or people in the property
- Remove trespassers or unwanted individuals from the area
- Investigate and report any suspicious behavior or incidents
- Respond to alarms and emergencies promptly and appropriately
- Provide excellent customer service to visitors, employees, and clients
- Complete accurate and detailed reports on a daily basis
Qualifications:
- MUST have a minimum of 5 years Security Supervisor experience to be considered for this opportunity.
- MUST be able to work an outside post
- Must have valid driver’s license
- Minimum High School Diploma, GED or the equivalent
- Must have a valid security guard license and all necessary credentials
- Strong interpersonal communication skills
- Friendly and professional demeanor with a strong work ethic and integrity
- Must enjoy interacting with a diverse group of people
- Previous experience in a customer service-oriented security role, helpful
Note: This job description is intended to describe the general nature of the work performed by employees in this job. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this position.
Job Type: Full-time
Pay: $28.00 - $30.00 per hour
Benefits:
- Health insurance
Application Question(s):
- Are you available to work on the weekends?
- Please be advised, this security / concierge opportunity is outside. Please acknowledge you understand that and are interested in the opportunity.
- Do you have prior experience directing incoming traffic within a medical facility's entrance?
- How many years of Security SUPERVISOR experience do you have?
Experience:
- Security : 7 years (Required)
Work Location: In person
Salary : $28 - $30