Military and Family Life Counselor (MFLC)

Military and Family Life Counselor (MFLC)

Multiple locations (military Installations) in CONUS and OCONUS in support of the MFLC contract.

Position Overview

Strategic Resources, Inc. (SRI) is seeking qualified Military and Family Life Counselors (MFLCs) to provide confidential, non-medical counseling, consultation, outreach, and psychoeducational support to service members and their families.

The Military and Family Life Counselor (MFLC) provides confidential, face-to-face, non-medical counseling, consultation, and outreach services to eligible service members, spouses, family members, children and youth, and other authorized participants. MFLC services are designed to enhance operational and family readiness by helping participants address the challenges and stressors associated with military life.

MFLCs work in military installations and surrounding communities and use both traditional counseling sessions and a highly accessible "walk-around" service model. Counselors are expected to go where service members and families are located rather than relying exclusively on office-based appointments.

Essential Duties and Responsibilities

The MFLC:

• Provides confidential, short-term, solution-focused, non-medical counseling to individuals, couples, families, and groups.
• Assists participants with issues associated with the military life cycle, including deployment, mobilization, reintegration, relocation and frequent moves, separation, relationship and family concerns, communication, parenting, parent-child relationships, stress and anxiety, anger management, conflict resolution, coping skills, work-life balance, homesickness, grief, loss, self-esteem, and decision-making. - Teaches coping strategies, emotional-management techniques, problem-solving skills, and strategies for managing life challenges.
• Provides psychoeducational information that helps participants understand behaviors, stressors, available resources, and when additional treatment or services may be appropriate.
• Provides traditional and non-traditional "walk-around" services within military units, family programs, schools, Child Development Centers, youth programs, and other authorized locations.
• Conducts outreach with commanders, Installation leadership, Family Center personnel, chaplains, school personnel, teachers, School Liaison Officers, camp personnel, and other military or community providers.
• Conducts briefings, presentations, informational sessions, and other activities designed to increase awareness and utilization of the MFLC Program.
• Supports Family Readiness Groups, reintegration activities, deployment-return events, installation programs, commanders, and other community organizations as required.
• Maintains working knowledge of Military OneSource, Spouse Education and Career Opportunities (SECO), the Family Advocacy Program, Installation resources, and appropriate community resources and makes referrals when warranted.
• Verifies participant eligibility and provides the required Limits of Confidentiality Statement before counseling services are delivered.
• Recognizes situations that fall outside the scope of MFLC non-medical counseling and performs appropriate referrals and warm handoffs.
• Follows required Duty-to-Warn, mandated-reporting, and imminent-risk procedures when circumstances involve harm to self or others, domestic abuse, child abuse or neglect, sexual assault, or other reportable situations.
• Facilitates warm handoffs to behavioral health providers, Military Treatment Facilities, TRICARE providers, Military OneSource, chaplains, or other appropriate resources when a participant requires services outside the MFLC scope.
• Coordinates with installation Points of Contact regarding assignments, scheduling, outreach, referrals, and other program requirements.
• Maintains the sensitivity, compassion, professionalism, and respect required when serving military members and their families.

Scope of Counseling

MFLC counseling is non-medical, preventive, and solution-focused. It is intended to strengthen readiness and resilience and help prevent military-life stressors from escalating to a level requiring clinical treatment.

MFLCs do not provide diagnosis, clinical mental-health treatment, or therapy for conditions requiring medical or behavioral-health treatment. Matters involving PTSD, TBI, clinical diagnoses, substance-abuse treatment, child abuse, domestic abuse, sexual assault, or Duty-to-Warn situations require referral, warm handoff, and/or mandated reporting as applicable.

Minimum Qualifications

The counselor must: