What are the responsibilities and job description for the Settlements Specialist position at Strategic Legal Practices, APC?
Responsibilities
Qualifications
We're committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including:
- Client Communication and Support
- Serve as the main point of contact for clients and manufacturers in the settlements department, addressing inquiries, providing updates, and offering guidance on the settlement process
- Conduct outbound calls to clients to discuss settlement offers, gather necessary information, and explain legal terms and procedures
- Maintain a professional and empathetic demeanor while interacting with clients, ensuring their needs and concerns are addressed effectively
- Respond promptly to client inquiries via phone, email, or other communication channels
- Drafting Legal Documents
- Prepare and draft settlement agreements, release forms, and other legal documents in accordance with client instructions, firm policies, and legal requirements
- Review and edit draft documents for accuracy, clarity, and completeness, ensuring that all terms and conditions are accurately reflected and legally sound
- Coordinate with attorneys and other team members to finalize and execute legal documents in a timely manner
- Documentation and Record-Keepin Maintain thorough and accurate records of all communications, negotiations, and documentation related to settlement efforts in our case management system
- Ensure that client files are organized, up-to-date, and compliant with firm protocols and legal standards
- Track deadlines and milestones associated with settlement negotiations, proactively following up on outstanding tasks and ensuring that timelines are met
- Collaboration and Coordination
- Collaborate closely with attorneys, paralegals, and other team members to coordinate settlement efforts and share relevant information and updates
- Schedule meetings, appointments, and conference calls related to settlement negotiations
- Act as a liaison between clients and the legal team, conveying important information and ensuring clear communication throughout the settlement process
Qualifications
- Previous experience in a legal assistant or similar role, with a focus on both client communication and drafting legal documents
- Experience with Salesforce highly preferred
- Excellent verbal and written communication skills, with the ability to explain complex legal concepts clearly and effectively
- Strong drafting and editing skills, with exceptional attention to detail and the ability to produce accurate and professional legal documents
- Demonstrated ability to carefully review documents, correspondence, and case information to identify errors, inconsistencies, or missing information before submission
- Knowledge of legal terminology, procedures, and principles related to lemon law cases preferred
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced, deadline-driven environment
- Proficiency in Microsoft Office and experience with legal document preparation software or case management systems preferred
- Bilingual in Spanish highly preferred
- High school diploma or equivalent required
- College degree strongly preferred
- Additional education or training in legal studies, paralegal studies, or a related field preferred
We're committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including:
- 401(k) with Employer Match - Plan for your future with confidence and company support
- Health, Dental, and Vision Insurance - Comprehensive coverage to keep you and your family healthy
- Short-Term, Long-Term Disability & Life Insurance - Financial protection for life's unexpected events
- Paid Parking - Convenient and covered, so you can focus on your day
- Generous Paid Time Off - Ample time to rest, recharge, and take care of personal matters
- Employee Referral Program - Earn rewards for introducing talented individuals to our team
- Employee Assistance Program (EAP) - Confidential resources for personal and professional support
- Employee Discount Program - Access to exclusive savings on a variety of products and services
- Compensation: $30-35/hr
Salary : $30 - $35