Sales Development Representative

Santa Barbara-based Strategic Healthcare Programs (SHP) is a leading provider of data analytics and performance improvement solutions for post-acute care providers, helping organizations drive better patient outcomes and operational efficiency. We empower skilled nursing facilities, home health agencies, and hospices with real-time, actionable insights.

We are seeking a motivated Sales Development Representative to join our growing sales team. The SDR will be responsible for generating qualified leads, conducting initial outreach to prospective clients, and supporting our sales organization in building a robust pipeline of opportunities within the post-acute care market. 

RESPONSIBILITIES:

• Conduct high-volume outbound prospecting through cold calling, email campaigns, and social selling to identify and qualify potential customers

• Research and identify target accounts within assigned market (SNF or Home-Based Care)

• Qualify inbound leads and marketing-generated inquiries based on established criteria

• Schedule qualified discovery meetings and product demonstrations for Account Executives

• Maintain accurate and timely records of all prospect interactions in SHP's CRM system

• Meet or exceed monthly/quarterly quotas for qualified opportunities 

• Develop deep understanding of SHP's product offerings and value proposition for assigned vertical

• Build rapport with prospects and serve as first point of contact in the sales process

• Collaborate with marketing team to provide feedback on messaging and campaign effectiveness

• Stay informed on industry trends, competitive landscape, and healthcare regulatory environment

• Participate in training and coaching sessions with Director of Business Development and VP of Sales

• Attend team meetings and contribute to continuous improvement of sales processes

BACKGROUND AND SKILLS REQUIREMENTS:

Required Qualifications:

• Bachelor's degree or equivalent experience 

• 0-2 years of sales or customer-facing experience (healthcare technology experience a plus) 

• Excellent verbal and written communication skills

• Strong organizational skills and attention to detail

• Self-motivated with ability to work independently

• Experience with CRM systems (Hubspot preferrerd)

• Resilience and positive attitude in face of rejection

• Strong desire to learn and grow in sales career

• Ability to maintain confidentiality and comply with HIPAA regulations

COMPENSATION & BENEFITS

Base Salary: $45,000 - $55,000

Commission Structure: Performance-based with OTE (On-Target Earnings) of $65,000-$85,000

Comprehensive Benefits Package:

• Medical, dental, and vision insurance

• 401(k) plan with company match

• Employee stock purchase plan

• Generous PTO including vacation time, sick time, and paid holidays

• Professional development opportunities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)