What are the responsibilities and job description for the Service Manager position at Strategic Employment Partners (SEP)?
An established manufacturing and distribution company headquartered in Dover, NH is seeking a skilled and hands-on Service Manager to oversee its national service operations. This individual will be responsible for leading a team of technicians, coordinating service efforts, managing customer support processes, and ensuring high standards of performance and satisfaction.
Qualifications:
- Proven experience in a service management or technical support leadership role.
- Strong mechanical/electromechanical aptitude; experience with office or industrial equipment is a plus.
- Excellent organizational, problem-solving, and communication skills.
- Ability to lead and motivate a dispersed team.
- Proficiency in ticketing software and Microsoft Office tools.
What’s Offered:
- Competitive salary and benefits package.
- Supportive, team-oriented work environment.
- Opportunity to play a key role in a well-regarded, growth-focused organization.
Salary : $85,000 - $105,000
