What are the responsibilities and job description for the Spawn Ideas Account Manager position at Strategic America?
THE AGENCY:
Spawn is a fully integrated advertising agency that is strategy driven, adventure-based, and female led. Spawn is owned by Strategic America, an employee-owned, independent agency based in Des Moines, IA and virtual. At Spawn, there are no sideliners—just a bold and resourceful team with courage to summit any challenge. When the agency succeeds, we succeed as individuals too.
At Spawn, our goal is to create a workplace where people do the best work of their lives in an environment that’s flexible and deeply supportive. We’re a 50-year-old agency with a formidable reputation for creativity and culture recognized by Ad Age as a Small Agency of the Year, and by Outside Magazine as one of America’s 50 Best Places to Work for eleven years running.
We believe in elevation, for everything. That starts with how we treat our people. To elevate the work, we have to elevate the employee experience. That doesn’t mean making things cushy; it means creating the right mix of challenge and support where initiative and accountability are met with flexibility, where expectations are clear, and great work is recognized and rewarded.
We’re looking for an account manager.
*This is an office-based role with a hybrid work schedule.*
POSITION SUMMARY:
The Account Manager partners with the Account Supervisor or Director of Client Service (account lead) to guide, nurture, and grow client business and relationships across two or more accounts.
You will orchestrate and integrate agency services on behalf of the client, ensuring proactive thinking, strategic recommendations, and added value that support healthy, effective, and profitable client relationships. You will work closely with creative, media, account planning, and project management teams to develop and execute effective marketing plans.
A successful Account Manager is relationship-driven, strategic, curious, and thrives in a fast-paced, ever-changing environment. You are passionate about helping clients achieve their marketing goals.
KEY RESPONSIBILITIES:
Client & Brand Leadership
Spawn benefits include being automatically enrolled in our ESOP, annual performance-based discretionary bonus, 401K, medical, dental, vision, PTO, company paid holidays and summer hours programs that allow more time with family and more time enjoying the outdoors.
Spawn Ideas is an equal opportunity employer (EOE). We support diversity in the workforce. Reasonable accommodations will be considered for disabled individuals.
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Spawn is a fully integrated advertising agency that is strategy driven, adventure-based, and female led. Spawn is owned by Strategic America, an employee-owned, independent agency based in Des Moines, IA and virtual. At Spawn, there are no sideliners—just a bold and resourceful team with courage to summit any challenge. When the agency succeeds, we succeed as individuals too.
At Spawn, our goal is to create a workplace where people do the best work of their lives in an environment that’s flexible and deeply supportive. We’re a 50-year-old agency with a formidable reputation for creativity and culture recognized by Ad Age as a Small Agency of the Year, and by Outside Magazine as one of America’s 50 Best Places to Work for eleven years running.
We believe in elevation, for everything. That starts with how we treat our people. To elevate the work, we have to elevate the employee experience. That doesn’t mean making things cushy; it means creating the right mix of challenge and support where initiative and accountability are met with flexibility, where expectations are clear, and great work is recognized and rewarded.
We’re looking for an account manager.
*This is an office-based role with a hybrid work schedule.*
POSITION SUMMARY:
The Account Manager partners with the Account Supervisor or Director of Client Service (account lead) to guide, nurture, and grow client business and relationships across two or more accounts.
You will orchestrate and integrate agency services on behalf of the client, ensuring proactive thinking, strategic recommendations, and added value that support healthy, effective, and profitable client relationships. You will work closely with creative, media, account planning, and project management teams to develop and execute effective marketing plans.
A successful Account Manager is relationship-driven, strategic, curious, and thrives in a fast-paced, ever-changing environment. You are passionate about helping clients achieve their marketing goals.
KEY RESPONSIBILITIES:
Client & Brand Leadership
- Serve as a primary source for comprehensive knowledge of the client’s audience(s), brand, category, strategic direction, and marketing plans
- Maintain ongoing communication with clients to ensure expectations are met, and issues or competing priorities are managed and resolved
- Act as the voice of the client within the agency, advocating for their needs while balancing agency capabilities and profitability
- Identify and explore business growth and brand-building opportunities, and champion new marketing initiatives on behalf of the brand
- Collaborate with account planning to generate consumer/customer insights and develop strategic briefs. Along with the Account Planner, brief creative and media teams on major initiatives, informing and inspiring development
- Work with cross-functional teams to develop integrated, multichannel marketing plans and recommendations
- Monitor industry and category trends to guide strategic recommendations
- Establish and clarify objectives, outcomes, and success metrics for assignments and the overall client relationship
- Ensure client metrics are tracked, analyzed, and used to optimize performance and inform future recommendations
- Actively participate in client meetings, take detailed notes, and define clear next steps
- Review agency work and recommendations for alignment with brand standards, strategic direction, and client goals
- Coordinate and align internal agency resources to deliver integrated, cross-functional solutions
- Develop proposals, presentations, and recommendations
- Help present work and secure client approvals
- Assist in developing and presenting client agreements and scopes of work (SOWs)
- Develop spending, budget, and timeline recommendations in partnership with the Project Manager
- Manage client budgets and SOWs
- Forecast and track agency revenue to ensure account profitability
- Are naturals at building and maintaining relationships
- Communicate clearly and effectively, both verbally and in writing
- Enjoy leading with new ideas and solving complex challenges
- Have solid business acumen and a strong understanding of the advertising/marketing industry
- Work efficiently in a fast-changing environment and manage multiple priorities
- Are self-motivated, receptive to feedback, and open to coaching
- Can work independently and collaboratively as part of a team
- Take ownership and accountability for their work and outcomes
- Thrive in an energetic, creative environment and work well with diverse personalities
- Are critical thinkers and proactive problem solvers
- Are eager to grow and develop in the account service discipline
- Macintosh operating system, Microsoft Office, and multiple web browser proficient
- Demonstrated writing and speaking skills
- Understanding and familiarity with marketing/advertising tactics
- Bachelor's degree in marketing, communications, business or related field required
- Five years of related business experience and/or prior agency experience preferred
Spawn benefits include being automatically enrolled in our ESOP, annual performance-based discretionary bonus, 401K, medical, dental, vision, PTO, company paid holidays and summer hours programs that allow more time with family and more time enjoying the outdoors.
Spawn Ideas is an equal opportunity employer (EOE). We support diversity in the workforce. Reasonable accommodations will be considered for disabled individuals.
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