What are the responsibilities and job description for the Student Services Advisor position at StrataTech Education Group?
Student Services Advisor
Help students stay on track, succeed, and graduate! As a Student Services Advisor, you'll be the go-to support for students navigating attendance, grades, academic progress, and more. You'll focus on keeping students engaged, enrolled, and empowered- while making sure students are successfully reaching their dreams!
What You'll Do:
- Be a retention rockstar- track progress, identify concerns, and guide students through challenges
- Monitor attendance and academic standing, reaching our and offering solutions when students need support
- Coordinate SAP, LOA, withdrawals, and reinstatements with empathy and urgency
- Schedule student appeals, reinstatement meetings, and AOS interaction
- Boost the student experience through the Ambassador program and graduation events
- Step in for the Registrar when needed to post grades, update attendance, and manage status changes
Why join us:
- Competitive benefits: Medical, dental, vision, and 401(k) with employer match
- Work-life balance: Paid holidays plus 2 weeks PTO to start