Senior Enterprise Applications Administrator (Salesforce & NetSuite)

How you’ll make an impact: 

As a Senior Salesforce & NetSuite Administrator, you’ll play a vital role at Strata. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce and NetSuite environments - gathering requirements and feedback, designing scalable, long term, best practice solutions while using the latest technologies.  

We are looking for someone with a deep understanding of Salesforce, NetSuite and back-office applications, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Senior Salesforce & NetSuite Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a project. This role collaborates with Finance, Accounting, Services, and Growth. 

Responsibilities of this role include: 

Implementation & Integration 

• Build new and maintain integrated applications with Salesforce and NetSuite, embedded applications, as well as some related tools not integrated with Salesforce or NetSuite (e.g. standalone back-office applications). 

• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.  

• NetSuite configuration changes, including (but not limited to): roles, page layouts, approvals, workflows, SuiteScript, SuiteFlow, SuiteAnalytics Connect, saved searches, dashboards, and reports. 

• Respond to issues, change requests, including the management of system upgrades, releases, and change control processes. 

• Gather business requirements and write system documentation and knowledge articles. 

• Train users on system functionality and new features. 

Workflow Automation & Process Optimization 

• Serve as primary NetSuite system owner and subject matter expert 

• Contribute subject matter expertise as a key part of the Salesforce administrator team 

• Deep understanding of finance processes and controls in a SaaS/software business model.  

• Proficiency with ERP and CRM systems (e.g., NetSuite, Oracle, SAP, Salesforce), procurement tools, and process improvement methodologies. 

• Identify and implement improvements to streamline processes, such as IT support during month-end and year-end close processes 

• Maintain and optimize system configurations across financials, AR/AP, revenue recognition, order management and procurement 

• Optimize applications in consideration of latest technologies and address technical debt, to maintain efficient and up to date system architecture 

• Assist in the implementation of security practices by monitoring login and user activity, auditing fields, profile & role access, security permissions and de-activating unneeded user accounts. 

• Complete regular internal audits of system. 

What we’re looking for: 

• 5 years’ experience with Salesforce.com & NetSuite required 

• 3 years’ experience with at least two of the following: Experience Cloud, Service Cloud, Sales Cloud 

• Salesforce Administrator & NetSuite SuiteFoundation Certification required 

• Salesforce Advanced Administrator, Salesforce Platform App Builder, NetSuite Certified Administrator, NetSuite Certified ERP Consultant preferred 

• Experience working with multiple departments (Finance, Operations, Services, Sales, IT) 

• Background in finance, accounting, or revenue operations, ideally in SaaS software environments 

• Knowledge of Salesforce Flow and NetSuite Workflow 

• Proven ability to examine processes, identify and implement efficiencies 

• Comfortable with setting up new integrations, managing and consolidating existing ones 

• Preferred experience in: Avalara, Coupa, Concur, FloQast, Marketo 

• Experience in the following a plus: SalesLoft, ZoomInfo, Smartsheet, Pendo, Gong 

• Excellent collaboration, interpersonal, and communication skills 

• Good analytical and problem-solving skills 

• Experience using Agile and Scrum methodologies preferred 

Estimated Salary Range: $90,000-110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Find out more about Strata benefits here.  

How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home. 

Thinking about applying?  
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com. 

Here @ Strata… 
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.  

We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.  

Our Core Values:
While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

• We connect with positive intent.
• We are helpful.
• We own it.
• We get better every day.
• We are humble.