Front Desk Administrator

Front Desk Administrator

Our mission at Safety Solutions, LLC is our family ensuring the Safety of your family by providing exceptional Solutions. 

POSITION OVERVIEW

The Front Desk Coordinator is responsible for greeting customers and visitors when they enter our office, direct them to where in the building they need to go, answering incoming phone calls and directing as appropriate or taking detailed phone messages and dispensing.     

• Responsible for all incoming calls, in a polite and professional manner screen and forward to correct staff member/department
• Work alongside the Financial Department as support
• Provide administrative services for office, ordering office and kitchen supplies, fed-ex mailings
• Making travel, meeting and event arrangements as necessary for local personnel.
• Support the Training department, Recruiter, Human Resources department, Sales, Store, Dispatch department, and the Executive team when needed
• Providing superior customer service by greeting and welcoming customers
• Maintaining supplies, ensuring copier has paper and toner, postage meter has ink and postage available, etc.
• Sorting and distributing mail and overnight packages
• Maintaining a hospitable environment for customers, ensure reception area and kitchen are presentable, and coffee prepared 
• Other duties and tasks as assigned by the Office Manager 

QUALIFICATIONS:

• High School Diploma, or equivalent
• Prefer previous oil and gas industry experience
• 2 years’ experience in handling incoming phone calls 
• Disciplined self-starter who can successfully bring projects and tasks to closure with minimum direction, guidance and oversight
• Team player with the ability to effectively interact with clients and peers in a collaborative and constructive manner
• Must be articulate, efficient and success-oriented with excellent interpersonal skills
• Excellent organization and time management skills to handle multiple tasks simultaneously
• Ability to independently prioritize workloads and multi-task
• Ability to work well under fast-paced environment
• Must understand and follow all safety policies and apply good practices while working
• Must be able to read, write and comprehend English, bilingual is a plus
• Prior knowledge of NetSuite is a plus
• Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily
• Solid team driven attitude and work ethic

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The job activities will require the employee to work in an office environment.

PHYSICAL DEMANDS

The employee is occasionally required to stand, walk, stoop, or kneel to perform maintenance on the equipment.  The employee must occasionally lift and/or move up to 50 pounds.

Flexibility in work schedule is also required for possible overtime, work on holidays, weekends and extended hours with minimal notice and as required by operational need. 

Notice: This position is subject to a mandatory drug test, criminal background check, Fit for Duty testing and potentially education verification as part of the application process. At the time of interview, internal and external applicants will be required to sign a release authorizing the company to conduct criminal background check and/or education verification.

Safety Solutions, LLC is an equal opportunity employer and does not unlawfully discriminate against any applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law. EOE/M/F/D/V