What are the responsibilities and job description for the Expo/Busser - Hope Hotel position at Strand Hospitality Services?
Join the Hope Hotel & Richard C. Holbrooke Conference Center, a Strand Hospitality managed hotel!
We offer many competitive benefits for our valued employees!
Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. They also have paid time off.
Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. Associates also receive a life insurance policy, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!
Job Summary
The Expo/Busser creates a welcoming environment for our guests by ensuring the dining room is clean, free from trash and debris, and tables are set up properly. This person will deliver food and drinks promptly to our guests and assist clearing tables when needed. This person works within a team to clear and reset tables quickly between seatings. Additionally, the Expo/Busser will refill beverages for guests and perform light housekeeping duties such as sweeping floors and stocking glassware and ice.
Duties and Responsibilities
The Expo/ Busser's responsibilities include, but are not limited to:
- Delivers exceptional customer service by positively interacting with customers and co-workers.
- Fulfills guest and co-worker requests quickly and efficiently
- Supports other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance
- Handles carryout orders as needed
- Runs food to the tables
- Provides basic table services
- Performs sanitation and general cleaning of the restaurant
- Uses proper food handling techniques
- Other duties as assigned
Requirements
- 6 months experience as an Expo/Busser in a full-service restaurant preferred
- Must be able to assist guests and possess great customer relations skills
- Ability to work positively in a fast-paced environment
- Ability to be on your feet and alert for extended periods of time
- Basic to intermediate English communication skills
- Ability to work effectively within a team
Strand Values
All employees are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.
RESPECTFUL
ADAPTIVE
SERVICE
ACCOUNTABLE
UNIFIED
DEDICATED
Expo/Busser Core Competencies
- Quality of Work
- Efficiency/Production
- Friendliness/Helpfulness
- Table Assignments
- Menu Knowledge
Work Environment
- Frequent standing and walking
- Frequent forward bending and trunk rotation while standing
- Frequent reaching both above and below shoulders
- Frequent carrying, pushing, and pulling up to 25 lbs.
- Occasional pushing and pulling up to 50 lbs.
- Frequent use of forceful grip
- Vision – close, peripheral, depth, distance, focus adjustment required frequently
- Hands/Fingers – frequent use of fine motor skills
It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
This is not an employment contract.
This is a full-time evening position that involves food running for the service staff.
A great way to learn more about the restaurant industry and a gateway to many more opportunities.
