What are the responsibilities and job description for the LOOK!* Receptionist / Treatment Coordinator for Orthodontic Office (Full-Time) position at Straightly Orthodontics?
WELCOME TO STRAIGHTLY ORTHODONTICS!
Responsibilities:
- Greet and welcome patients / families in a friendly and professional manner.
- Check-in and check-out patients, ensuring accurate and efficient processing.
- Promptly answer phone calls, texts, emails and respond to patient inquiries with excellent customer service.
- Successfully handle patient requests and resolve any issues or complaints professionally.
- Maintain a clean & organized front desk area and waiting area.
- Assist with administrative tasks such as data entry, scheduling appointments, and processing payments.
- Chart all clinical findings for the Doctor and effectively enter into patient's digital file.
- Presentation of finances and payment plans to new patients (including insurance coverage and all related charges), actively promoting same-day starts.
- Coordinating treatment and assigning important tasks to other Team members, with scheduling of all necessary upcoming Orthodontic appointments.
NOTE: This is not a complete list of responsibilities and qualifications. The Front Desk Receptionist may be required to perform other duties as assigned by the Doctor.
Experience:
- MUST be bilingual (fluent in both English & Spanish).
- MUST have previous experience working in a front desk or receptionist role in a specialty Orthodontic office for at least 2 years.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficient in using Windows, Microsoft Word, Practice Management, Payments/Insurance, and Payroll Software.
- Excellent communication skills, both written and verbal.
- Attention to detail and accuracy in all tasks performed.
- Ability to work well under pressure alone & with other staff in a fast-paced environment.
About Us:
Straightly Orthodontics is a brand new state-of-the-art specialty Orthodontic office in Davie, FL (conveniently located at I-75 & Griffin Rd.). We are professional and our goal is to deliver the best Orthodontic care with the latest technology and techniques in an unforgettable environment!
Our beautiful new 4,200 square foot facility includes:
- Modern office setting
- Relaxed atmosphere
- Clean & safe work environment
- Dedicated staff lounge with full kitchen, appliances, washer/dryer, private change room, and restroom
- Easy access on ground floor with ample free parking
- Completely new computers, furniture, and equipment
- Blazing fast Comcast Fiber internet speeds
If you are looking for a rewarding opportunity to provide exceptional customer service in a professional environment, we encourage you to apply for this exciting position. We offer competitive pay, excellent hours, and opportunities for growth within our custom newly built specialty Orthodontic practice. Apply NOW to join our Straightly Orthodontics team where we create "Strictly Stunning Smiles"!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid time off
- Referral program
Application Question(s):
- Do you have previous experience working in a front desk or receptionist role in a specialty Orthodontic office for at least 2 years?
Language:
- both English and Spanish (Required)
Ability to Commute:
- Davie, FL 33330 (Required)
Work Location: In person
Salary : $20 - $25