What are the responsibilities and job description for the Assitant manager position position at Straighten Up Chiropractic?
Company Description Straighten Up Chiropractic is a patient-centered chiropractic practice serving the Nashville, TN community with a focus on holistic wellness and evidence-informed care. The practice aims to provide a welcoming, professional environment where individuals and families can receive personalized treatment plans to improve mobility, reduce pain, and enhance overall quality of life. Team members work closely with the chiropractor to support exceptional patient experiences, from first contact through follow-up care. The organization values clear communication, reliability, and a commitment to helping patients feel heard and supported.
Role Description The Assistant Manager will support the daily operations of the clinic to ensure efficient, friendly, and organized patient experiences. This part-time, on-site role in Nashville, TN includes responsibilities such as greeting and checking in patients, managing appointment scheduling, maintaining patient records, and handling phone calls and email inquiries. The Assistant Manager will assist with basic billing and payment processing, help coordinate staff schedules, and monitor office supplies and equipment needs. The role may also involve supporting simple patient education efforts, maintaining a clean and orderly reception area, and helping with basic marketing or community outreach tasks as needed. Collaboration with the chiropractor and other team members is essential to uphold clinic standards and operational consistency.
Qualifications
- Ability to manage front-desk operations, including scheduling, patient check-in/check-out, and record organization.
- Strong communication and interpersonal skills to interact professionally with patients, staff, and vendors.
- Basic administrative and office management skills, including use of computers, email, and practice management or scheduling software.
- Attention to detail and reliability in handling sensitive information, payments, and documentation.
- Comfort working in a healthcare setting and willingness to learn basic chiropractic terminology and processes.
- Customer service mindset with the ability to remain calm, courteous, and organized in a busy environment.
- High school diploma or equivalent required; additional education or experience in healthcare administration, office management, or a related field is beneficial.
- Ability to stand, sit, and move around the clinic as needed, and to work assigned part-time hours on-site in Nashville, TN.