Collections

Job Overview
We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients in our portfolio. This role requires strong communication skills, attention to detail, and proficiency in financial software.

Duties

• Contact clients via phone and email to collect overdue payments on accounts.
• Conduct account analysis to identify outstanding debts and prioritize collections.
• Maintain accurate records of all communications and transactions in the accounting software.
• Utilize telemarketing skills to reach out to potential clients for debt recovery.
• Demonstrate excellent phone etiquette while interacting with clients to ensure a professional image.
• Collaborate with the accounting team to resolve discrepancies in accounts.
• Stay updated on industry regulations and compliance standards related to collections.

Requirements

• Proven experience in accounts receivable or a similar role is preferred.
• Familiarity with financial software and accounting principles is essential.
• Strong analytical skills for effective account analysis and problem-solving.
• Excellent communication skills with a focus on phone etiquette.
• Ability to work independently and manage time effectively in a fast-paced environment.
• A high school diploma or equivalent is required; further education in finance or accounting is advantageous.

Join our team as a Collection Agent and contribute to our mission of maintaining financial integrity while fostering positive client relationships.