AC Startup Warranty Technician

Job Details

Description

Job Summary:

As the Multifamily AC Start-Up & Warranty Technician, you will be responsible for working with our multifamily customers to ensure they are offered all appropriate warranty and product service options. This role includes performing final system checks, addressing corrections, handling warranty issues, and managing scheduled service calls.



Supervisory Responsibilities

• None.
  
  

Duties/Responsibilities

• Troubleshoot single and Three-phase installations in multifamily settings.
• Check heating & cooling equipment is installed correctly and verify cooling and heating operations (pitch on drain lines, coils etc.)
• Diagnose & correct malfunctioning systems and components using test equipment and hand tools to locate the cause of breakdowns for repairs.
• Assess the needs of our customers and offer all appropriate products and services.
• Create and maintain a database of all leads from multifamily new construction and other sources.
• Provide constant feedback related to our competition and our current standings in the marketplace.
• Build strong relationships with our vendor partners to ensure we have the most current information available.
• This position will also handle product registration for all multifamily installations and related service calls.
  
  

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Previous “In House Sales “experience.
• Customer Service skills.
• High Quality Organizational skills.
• Ability to work well under pressure and while facing deadlines and other adversities.
• Must be able to Multitask.
• Ability to network and build relationships within our communities.
• Excellent critical thinking and strong problem-solving skills.
  
  

Education And Experience

• High school diploma or equivalent required
• One year minimum residential field experience required.
• Two years of experience in start-up, repair, maintenance, and troubleshooting diverse HVAC service issues.
• Experience in retrofit and new construction HVAC installations.
• EPA Certification: Preferred.
• Must have a valid Driver’s License and clean motor vehicle record.
• Must be able to Pass drug Screen.
• Must have reliable HVAC tools
  
  

Physical Requirements

• Must be able to lift to 30 pounds at times.
• Able to access In and out of attics.
• Working On call schedules and long hours
  
  

Benefits

• Competitive Pay Rates, paid EVERY Friday
• Opportunities for Advancement
• Paid Time Off (PTO) – Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D
• Company-Paid Basic Life Insurance for ALL Employees
• Educational Assistance
• 401(k) Program
  
  

Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.