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Tow Truck Operator

STR8 UP TOWING LLC
Springfield, MA Full Time | Part Time
POSTED ON 3/9/2026
AVAILABLE BEFORE 6/5/2026

Job Summary
We are seeking a dynamic and dependable Tow Truck Operator to join our energetic team! In this vital role, you will be responsible for safely towing, transporting, and recovering vehicles using specialized tow trucks. Your proactive approach and mechanical expertise will ensure efficient service delivery, helping customers get back on the road quickly. This position offers an exciting opportunity to work in a fast-paced environment where your skills make a real difference every day. EXPERIENCE IS A MUST 1year minimum.

Duties

  • Operate tow trucks, including flatbed and other specialized equipment, to recover and transport vehicles safely and efficiently
  • Conduct automotive diagnostics and mechanical assessments to determine the best towing approach
  • Load, unload, and secure vehicles using appropriate tools and techniques to prevent damage during transit
  • Assist customers with roadside assistance needs while providing excellent customer service
  • Maintain detailed records of all towing activities, vehicle conditions, and related documentation
  • Communicate effectively with dispatchers, customers, and emergency responders during recovery operations
  • Perform routine inspections of tow truck equipment and perform basic automotive repairs or troubleshooting as needed

Skills

  • Strong mechanical knowledge with experience in automotive diagnostics and repair techniques
  • Proficiency in operating manual transmissions
  • Hands-on experience with tow trucks, flatbeds, forklifts, and other heavy-duty equipment
  • Ability to load & unload vehicles securely while adhering to safety standards
  • Excellent conflict management skills to handle challenging situations professionally
  • Knowledge of automotive systems, including automotive repair procedures and diagnostics tools
  • Customer service-oriented mindset with clear communication skills during high-pressure scenarios

Join us if you’re passionate about vehicle recovery, enjoy working outdoors, and thrive in a role that combines technical expertise with exceptional service!

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Work Location: On the road

Salary : $16 - $19

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