Shift Supervisor

Position Summary

This positing integrates STR Silver Pines’ Second Shift with Clinical Programming, Medical Admissions,
and Management. This position is responsible for engaging and connecting with clients in services as
well as provide support for after-hour phone calls with family and significant others. This position
supports Behavioral Health Techs and Nursing staff on Second Shift. This position ensures Second
Shift programming and flow are representative of STR Silver Pines’ standards. The Nighttime supervisor
implements, executes and supervises nighttime and evening programming. Also, supports intakes and
discharges during the evening hours while ensuring a safe environment and respect for all clients and
staff.

Relationships and Contacts
Within the organization: Establish and maintain productive working relationships with peers and
accounting team members throughout STR Silver Pines and affiliated facilities.
Outside the organization: Establish and maintain productive working relationships with third party
vendors, as necessary.

Position Responsibilities
1. Train all Second Shift Behavioral Health Techs
2. Assist in hiring process of new Behavioral Health Techs
3. Schedule and manage monthly BHT schedule
4. Directly supervise all second shift BHT’s
5. Provide one on one supervision with all Second Shift BHT’s
6. Complete or supervise the completion of client satisfaction surveys, if they discharge during evening
hours
7. Develop and cultivate meaningful relationships with clients
8. Plan, implement, supervise, and support the execution of evening program schedule to coordinate,
elective, med management, individual sessions, and care management needs.
9. Ensure that nightly programming is dynamic and meets community and STR Silver Pines needs
10. Supervise appropriate EMR note taking and documentation for all second shift programs
11. Ensure Electronic Medical Record client bed board is updated and accurate
12. Supervise, coordinate, and implement intakes during traditional and non-traditional hours and days
13. Schedule and execute all second and third shift transportation for new clients when needed
14. Implement, ensure, and supervise all evening admits are appropriately oriented to the program
15. Collaborate with treatment team and meet with clients that may need changes in their treatment plan
around challenging behavior or treatment engagement.
16. Schedule and implement client recreational activities, phone schedule, meeting schedule, etc.
17. Complete daily shift reports
job description p. 2
18. Attend and engage in Clinical Team meetings to discuss client engagement in services and clinical
impressions
19. Implement and supervise APA Protocol
20. Implement, supervise, and audit STR Silver Pines sentinel event policy
21. Monitor and fill facility supplies/submit request for supplies to Facility Manager

Minimum Requirements
Education and Experience
This position requires a high school diploma, Bachelors preferred, and a minimum 2 years’
experience in the Human Service Field. Must have 1-year minimum of supervision experience
This position Requires a valid Driver’s License and a 5-year clean driving record

Additional Requirements
 Working Knowledge of substance abuse and Healthcare Systems
 Knowledge and experience with basic Microsoft software packages.
 Familiarity with SP’s EMR
 Able to physically lift up to 15 pounds
 Current CPR and First Aid Certification, or willingness to complete within the first 30 days of
employment.
 Clearance of TB test (Inpatient locations).
 Must complete required BHT training and CPI training and be willing to recertify yearly

Physical Requirements
 While performing the duties of this job, the employee will be required to
 communicate with peers/general public, clients and/or vendors
 Tolerant to various noise levels: noise level in the work environment varies – may be very
quiet to moderate
 Job performance will require the ability to move throughout the building as well as sit
 or remain stationary for extended periods of time
 While performing the duties of this job, the employee may be required to talk or hear, sit,
 stand, walk, reach, climb or balance, stoop, kneel, crouch
 Understands and maintains professional boundaries.
 Demonstrates an understanding of rules/limits of patient confidentiality and maintains
appropriate levels of client confidentiality/privacy.
 Demonstrates an understanding of identifying abuse/neglect in client population.
 Demonstrates behavior that promotes positive customer relations with clients, staff, and visitors.
 Contributes to continuous quality improvement – can identify performance improvement
processes and verbalize role in the process.
 Demonstrates proper procedures in responding to emergency and safety drills.
 Demonstrates the ability to recognize and respond to aggressive behavior and employ crisis
intervention techniques.
 Demonstrates ability to perform CPR and first aid.
 Demonstrates ability to observe, supervise, evaluate, and document client behaviors in groups and
planned activities.
 Demonstrates knowledge of mental health issues.
 Demonstrates the ability to recognize symptoms and distress of clients.
 Demonstrates the ability to communicate relevant information pertinent to client care.
 Demonstrates consideration of and respect for values and cultural beliefs.