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Fire Alarm & Sprinkler Inspection Coordinator

STR Johnson Controls Fire Protection LP
Rocky Hill, CT Full Time
POSTED ON 12/17/2025
AVAILABLE BEFORE 2/17/2026
Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do: The qualified candidate will be integral in the continued success and growth of the district's service department. This position requires a high energy level, strong administrative skills with emphasis on organizational abilities, interpersonal communications, and customer service skills. Attention to detail and excellent communication skills are required.   How you will do it: Candidate will perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign, and close customer requests for life safety systems inspections.   Help reassign work as needed, making judgments based on current workloads & priorities.   Contact customer to communicate status changes.   Coordinate with subcontractors to perform work, place work orders, process purchase orders, and complete invoicing. Professionally field customer complaints and attempt to resolve, involving supervisor when necessary.   Validate and perform invoicing transactions for inspection calls in Oracle based computer systems daily. Utilize extensive administrative, business and process knowledge in a variety of areas to support one or more departments.   Participates in accounts receivable activities and provides back up customer call handling, as needed. Interfaces with client to create service work tickets and coordinates technician activities. Provides administrative, day-to-day support in the service operational areas. What we look for: Required Associate’s Degree, Certification, or proven equivalent professional administrative experience.  1 years administrative experience.  Must be able pass a pre-employment background and drug screening.  Preferred  Experience in Fire and Security or other major industries a plus.   Strong PC literacy, advanced skills in Microsoft Outlook, Word, Excel, and PowerPoint   Excellent verbal and written communication skills. A strong work ethic and ability to communicate effectively with internal and external stakeholders Ability to navigate through matrix organization and multi-task, problem-solve, and adapt to change in a fast-paced dynamic environment. Customer service mindset and high interpersonal savvy.   Consistent pleasant and professional demeanor toward all levels of team members.   Ability to complete assigned tasks with a minimum of guidance and oversight.   Ability to prioritize multiple tasks HIRING HOURLY RANGE: $15.38-34.62 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

Salary : $15 - $35

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