What are the responsibilities and job description for the Rental Coordinator position at Stowers Machinery Corporation?
Knowledge And Skill Requirements
College degree or 3 years of relevant experience in sales, operations, dispatching, or a related field.
Essential Job Functions
No direct supervisory responsibilities; however, the role requires leadership in managing customer relationships and coordinating across departments to ensure operational success.
Preferred Experience And Skills
Competitive Compensation: Base salary plus uncapped pay-for-performance incentives.
Comprehensive Benefits: Health, dental, vision, retirement plans, and more.
Career Growth: Opportunities for advancement within a respected dealership.
Team Culture: Work with a supportive, collaborative team committed to excellence.
Impactful Work: Play a key role in helping customers build East Tennessee with the right equipment solutions.
- Strong customer service orientation with a “Customer First” mindset.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency in handling contracts, invoices, and inventory processes.
- Demonstrated success in meeting and exceeding sales or operational objectives.
- Experience in consultative selling and account management.
- Familiarity with equipment rental or dealership operations.
College degree or 3 years of relevant experience in sales, operations, dispatching, or a related field.
Essential Job Functions
- Drive rental and sales revenue growth through account management and prospecting.
- Manage end-to-end customer experience from order to delivery, coordinating with internal teams.
- Quote rentals, sales, and transportation rates to support profitability goals.
- Process rental contracts, invoices, and inventory reconciliations accurately and on time.
- Communicate equipment availability and assist outside sales with order processing.
- Track missed opportunities and provide feedback for fleet adjustments.
- Achieve goals for revenue, customer satisfaction, retention, and new account acquisition.
No direct supervisory responsibilities; however, the role requires leadership in managing customer relationships and coordinating across departments to ensure operational success.
Preferred Experience And Skills
- 3 years in sales, operations, or dispatching roles.
- Proven ability to exceed defined objectives.
- Strong consultative selling skills and ability to build long-term customer relationships.
- Ability to work in a fast-paced environment with frequent interruptions.
- Requires sitting, standing, and occasional lifting of up to 25 lbs.
- Mental agility to manage multiple tasks, prioritize effectively, and meet deadlines.
- Office setting with frequent interaction with customers via phone, email, and in person.
- Occasional visits to job sites or equipment yards may be required.
- Collaborative environment with cross-functional coordination between sales, service, and hauling teams.
Competitive Compensation: Base salary plus uncapped pay-for-performance incentives.
Comprehensive Benefits: Health, dental, vision, retirement plans, and more.
Career Growth: Opportunities for advancement within a respected dealership.
Team Culture: Work with a supportive, collaborative team committed to excellence.
Impactful Work: Play a key role in helping customers build East Tennessee with the right equipment solutions.